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Training of managers in Ukraine

In the Pedagogical Newspapers of UKRAINE № 4 (278) JULY – AUGUST 2020, under the heading “Quality of Education”, an article by Petr Kalita, President of the Ukrainian Association for Excellence and Quality – “Training of managers in Ukraine” was published.

The article deals with issues related to national peculiarities of understanding the concept of management, the interpretation of this concept in standards, as well as the reasons for confusion with the definition of the concept of “management”. As a result, today most business organizations, as well as the public sector, in particular authorities, use outdated, ineffective management systems, do not ensure excellence and competitiveness in a saturated global market. Even those organizations that are improving on the basis of international MS standards have typical disadvantages, namely: they basically create separate isolated target MS based on standards, are not coordinated with each other, are not integrated into the general MS of the organization and do not cover all of its goals; almost do not use modern methods and tools for preparing management decisions; they often introduce MS formally, without changing the outdated business culture.

Summing up, the author concludes that in Ukraine over the past 28 years in the organization of business and the public sector, in particular to the authorities, the higher school supplies mostly underachieved managers who, in the context of a saturated global market, are unable to ensure the perfection, competitiveness and sustainable development of their organizations and Ukraine as a whole.


The full text of the article (in Ukrainian) can be seen here.


Posted in DQS-Ukraine news

Certification of LLC «METRO Cash & Carry Ukraine»

Certification of METRO Cash & Carry UkraineIn August 2020, LLC METRO Cash & Carry Ukraine was audited by LLC DQS CERTIFIC UKRAINE on behalf of the certification body DQS GmbH in order to certify the management system for compliance with the requirements of ISO 14001:2015 and ISO 45001:2018 under DAkkS accreditation. During the audit, the company’s head office and shopping mall №16 in Kyiv were inspected.

METRO Cash & Carry Ukraine is a part of METRO GROUP, one of the leading international trading companies. The company entered the Ukrainian market in 2003. The company currently operates 23 classic METRO Cash & Carry wholesale centers in Kyiv, Dnipro, Odesa, Kharkiv, Lviv, Kryvyi Rih, Poltava, Vinnytsia, Zaporizhia, Chernivtsi, Mykolaiv, Rivne, Ivano-Frankivsk, Mariupol and Zhytomyr; and three Beri-Vezi wholesale stores in Ternopil, Chernihiv and Lutsk.

Posted in DQS-Ukraine news, Uncategorized

“Semenovsky Elevator” has passed certification of ISO 9001, ISO 14001, ISO 45001, ISO 22000

Auditors of DQS CERTIFIC UKRAINE LLC on July 8-10 2020 conducted a certification audit of Semenivskyi Elevator LLC, Zerno-Agrotrade LLC in accordance with the requirements of international standards ISO 9001, ISO 14001, ISO 45001, ISO 22000.
SE “Semenivsky Elevator” LLC “Zerno-Agrotrade” is part of the holding company Astarta-Kyiv, located in the village of Semenivka, Poltava region, is a linear type elevator, retains its own and toll grain, in operation since 2019. It has the capacity of simultaneous storage of 120 thousand tons, three points of auto-acceptance of grain 9,000 tons/day. The elevator is used for grain drying, grain cleaning, and has a laboratory.

Posted in DQS-Ukraine news

Sedex has created its own remote audit program

Sedex has created a remote audit program called Sedex Virtual Assessment (SVA).
DQS CFS staff were involved in the working group.
Sedex Virtual Evaluation is a due diligence tool that the auditor uses to remotely evaluate performance through video conferencing. This provides a practical alternative when a SMETA audit cannot take place.
The Sedex virtual appraisal is coordinated with SMETA, with the aim of giving as much idea as possible about the working conditions at the appraisal site. After a stage of careful planning, the auditors conduct a virtual tour of the assessment site using video technology, as well as check management systems and documentation.

On the Sedex Virtual Assessment (SVA) website, you can learn how SVA works, how you can use SVA, and information about the fee for entering information.

Important information:

  • SVA is not a SMETA audit. While SVA is consistent with SMETA, it is a tool of due diligence to ensure maximum remote information about the conditions of the assessment site.
  • SVA may not be suitable for every site. DQS determines whether the place of assessment meets the established criteria, such as a good WiFi connection, type of work, available room for interviews, etc.
  • Customers should ensure that their customers accept SVA instead of SMETA audit due to the COVID-19 situation.
  • The remote audit report is uploaded to Sedex Advance and must follow SMETA processes. Database fees apply.
  • Auditors for the use of SVA undergo distance training in auditing – this is part of the DQS SVA program for Sedex.
Posted in DQS-Holding News


DQS CFS continues to expand its product line to make its customers more marketable in the face of severe pandemics and epidemics – offering the voluntary due diligence audits and certification for the disinfection of public spaces. Hygiene and protection against infection are either the most important factors for protecting customers and giving them a sense of security and trust. Supermarkets, buses and trains, shopping malls, airports and train stations, office buildings, cultural centers, restaurants, hairdressers, hardware stores and many other public spaces need to adapt to the new reality to regain the trust of customers.
Companies are required to take the necessary precautions. The care obligation applies not only to staff and customers, but also to any party who could potentially become infected on the premises or as a result of their activities.


  • Bus, train, airlines and tourism
  • Supermarkets, shopping centers and hardware stores
  • Cultural sites & museums
  • Office building
  • Production facilities
  • Restaurants and hairdressers



Posted in Uncategorized

DQS Group is holding a free live webinar for customers on June 3 and 4!

Do you have questions about remote audit?

What should be clarified in preparation for a remote audit? What security aspects need to be considered? Is it possible to conduct a remote audit only during a Covid-19 pandemic or not? Finally, how does DQS prepare its auditors for remote audits?

Get answers at the DQS webinar: “Remote audit – areas of application, opportunities and challenges”

The remote audit, ie the audit without the personal presence of auditors at the audit site, activated by the current pandemic, is becoming increasingly important, it has been allowed before, but not enough attention has been paid.

Based on the many remote audits conducted during this time, we will be happy to share our knowledge and experience with you and help you find this audit method realistic and effective for your company.

This webinar is moderated by Frank Greichen, DQS Auditor and current Director of Audit Management and Competence at DQS GmbH. He will explain how remote audits work and how they differ from “classic audits” in his webinar.

Here’s the contents of our free webinar:

  • Results of our customer and auditor survey on the readiness for use and quality of remote audits.
  • What distinguishes a remote audit from “classic” audit methods.
  • Which software tools are used and how these have proven themselves.
  • Which preparations are necessary to implement this audit method effectively and efficiently.
  • For which subject areas and process groups remote audits can be usefully applied, but also for which areas this is not the case.
  • Which limitations, errors and obstacles are revealed in the practical application? What experiences have been made and what recommendations are available?

Як можна брати участь в цьому вебінарі?

Все, що потрібно для участі, це доступ до Інтернет і телефон. Презентація вебінару триває близько 45 хвилин. Після презентації буде достатньо часу для відповідей на питання. По закінченню вебінару учасники отримають презентацію в форматі PDF.

Sign up here for one of these free DQS webinar sessions:

3 June 2020 at 15:30 hrs. CEST

4 June 2020 at 10:00 hrs. CEST

The language of the webinar is English.


Be sure to follow us on the corporate website DQS  and DQS Україна

in social networks onа Facebook, Twitter, Telegram, LinkedIn and YouTube.


Posted in DQS-Holding News

DQS offer for the hotel business to increase customer confidence during the pandemic

In the difficult times of the global Covid-19 pandemic, the hotel business will lose almost the most. The pandemic changed everything. In order to survive in difficult times, adapt quickly and recover, hotels must offer new standards of gaining and maintaining customer trust. When choosing hotels, guests will have one priority above all: hygiene and safety. In addition to the unconditional importance of preventive measures, there is the task of convincing communication with customers who need to know and trust the hotel they choose. Through independent auditing and certification, hotels can confirm compliance with their care responsibilities, demonstrate transparency and gain the trust of their esteemed guests.

DQS-CFS GmbH within the voluntary certification of GC-MARK HELLO HYGIENE! an audit protocol was developed to provide independent confirmation to hotels and restaurants that they had taken the necessary preventive measures during the pandemic.

In the event of disputes or lawsuits, the question of what level of care can reasonably be expected is often crucial. Due diligence audit by DQS helps businesses assess due diligence on international standards and benchmarks, confirms the level of care, reduces liability risks, protects reputation, and generally helps to gain and maintain customer trust.

We recommend reading the information brochure, sample certificate.

If you are aware of the competitive advantages of DQS certification as part of the GC-MARK HELLO HYGIENE! voluntary certification, contact DQS Ukraine for further action.

Posted in DQS-Holding News


Building on DQS REMOTE’s remote audit and service delivery initiative, DQS-CFS GmbH has developed the i-Assessment product to assess business continuity management.
The i-Assessment of ISO 22301 is a simple tool for assessing the compliance of your business continuity management (BCM) system. Based on an online questionnaire containing about 60 questions, you will receive a report outlining your strengths and weaknesses, as well as a certificate with a total score.
Depending on how familiar you are with your business continuity management system, it takes about an hour to evaluate.
The tool can be used as a stand-alone tool, or as the first step in a complete remote audit.

Posted in DQS-Holding News

Pandemic Due Diligence Assessment from DQS-CFS GmbH

Epidemics and pandemics can stop businesses. Although COVID-19 is a prime example, it is not the first and will not be the last pandemic to seriously affect business continuity. Even local epidemics can bring business to its knees – especially when unprepared. The self-assessment procedure developed by DQS-CFS GmbH allows you to evaluate your due diligence measures and discover your level of preparedness.
Assessing due diligence in a pandemic is a new online tool that allows you to obtain independent confirmation that your company is fulfilling its duty of care properly.

Posted in DQS-Holding News

DQS Remote is a new DQS initiative

Over the past month, Google’s search for “remote audit” has been searched twice as often as usual.

The situation in the management certification system has changed dramatically. Events that are happening now can change the audit business forever. As the scale of the pandemic unfolded, DQS began working to bring its services into line with the new reality.
Following the new trends caused by the COVID-19 pandemic, DQS has launched a new DQS Remote initiative. This is a site that provides information on all DQS remote experience, including remote auditing of quality systems, vendors, distance learning, and more.
To get acquainted with the site, go to https://remote-audits.com/.

Posted in DQS-Holding News


DQS CFG posted on its website COVID-19 Coronavirus information page:


The outbreak of the corona virus has a significant impact on the planning and timely execution of certification audits worldwide. As this is an exceptional situation, exemptions have been adopted by the accreditation bodies and the scheme owners. Above all, these serve to avoid negative effects on the certification status of certified as far as possible.

This page was updated on March 30, 2020. Changes made relate to the following scheme: FSSC 22000. The information is very much subject to change as the situation unfolds. Please check back regularly.

Even during this extreme situation, the requirements of the accreditation bodies and the scheme owners must be complied with. We recommend all certified sites to familiarize themselves with the provisions made and, in doubt, to contact their account manager.


Different exceptions apply to the different schemes and standards. As the situation is still developing, further exceptions may be introduced in the coming days and weeks.

  • BRCGS Standards: If audits cannot take place and a certificate is about to expire, BRCGS provides the option of extending the certificate up to a period of 6 months. This extension will be based on a risk assessment by the site’s current certification body and will be verified through the exchange of relevant documents and an interview process. Once the site becomes accessible, the full onsite audit will take place as normal. You can find more detailed information here.
  • IFS Standards: If audits cannot be conducted within the specified timeframe the certificate will expire. An extension of the certificate without an audit is not possible. The IFS database will show that the certificate could not be extended due to the corona pandemic. However, a regulation for remote audits is currently in development.
  • FSSC 22000:
    • If a recertification audit cannot be carried out on time, FSSC 22000 provides the option of extending the certificate up to a period of 6 months. This extension will be based on a documented risk assessment by the site’s current certification body. The full V5 recertification audit needs to take place within the 6 months validity extension window, with sufficient time to ensure that the extended certificate does not expire, and continuous certification is maintained.
    • If a surveillance audit cannot be carried out on time, the certification body will conduct a risk assessment, an interview and exchange relevant documents with the site. This could lead to a certification decision to maintain the certificate, suspend the certificate or postponement of the surveillance  audit by a maximum of 6 months within the calendar year.
  • EFISC – GTP: Both surveillance and recertification audits can be postponed for a maximum period of six months.
  • FAMI-QS:
    Surveillance audits that could not be carried out on time due to the corona pandemic must be rescheduled until July 31, 2020 at the latest. In the event that it is not possible to conduct the surveillance audit by July 31st, the certificate must be suspended for a period of three months. If no audit is carried out within these three months, the certificate must be withdrawn.
    Recertification audits: Until September 30, 2020, recertification audits can be conducted remotely. Expiring certificates cannot be extended without an audit. If a site applies for certification after its certificate has expired, it must start with an initial audit, but the stage 1 audit can be skipped.
  • QS: The regulation is described in an information letter.
  • ISO 9001 – ISO 14001 – ISO 22000 – ISO 22301 – ISO 22716 – ISO 37001 – ISO 45001 – ISO 50001 …: Taking into account the applicable accreditation requirements, DQS CFS GmbH has decided to accept alternatives such as remote audits, under clearly defined circumstances. In accordance with the accreditation requirements, DQS CFS GmbH is obliged to carry out a risk assessment based on the information provided by the certified organization. A remote audit will only be possible after a positive risk assessment.
  • EFfCI GMP: Both surveillance and recertification audits can be postponed for a maximum of six months, without any consequences for the certification status.
  • EN 16636 – CEPA Certified: Until informed otherwise, all audits can be conducted remotely.
  • VLOG: audits can be postponed in consultation with DQS CFS GmbH.


In general, it should be noted that cancellations are only possible if an audit would pose an unreasonable risk or is simply not possible due to travel restrictions stemming from the current situation with the corona pandemic.

If you feel compelled to cancel a planned audit, please inform us immediately.

You can cancel the audit by writing an email to info@dqs-cfs.com and informing us of the audit dates that need be canceled. Please also inform us about the time window during which audits are not possible. This procedure applies to both announced and unannounced audits.

If you have not informed us about an audit cancellation and the auditor has already begun travelling to your site,  the entire costs of the auditmust be reimbursed.

Please note that the exceptions apply until further notice only for cancellations of the audit dates in March and April 2020.

Posted in DQS-Holding News

Information for DQS Ukraine customers

COVID-19 Coronavirus: How DQS supports customers

As of today, the Coronavirus continues to spread globally. DQS is observing the developments very closely.

Our primary concern is the health and safety of our customers, employees and auditors and the communities we operate and live in while giving everyone the information to make the necessary decisions.

DQS is in close contact with its accreditation bodies, offices and auditors around the world to provide clients with the information they need to mitigate their impact, and how DQS is ready to help our clients manage their business and operations? management requirements during this pandemic event.

In cases where your organization is impacted by the outbreak of COVID-19 and/or you need advice about postponement or changes of a planned audit, please provide the necessary information to the DQS Ukraine office to assess the feasibility of an audit based on the following major issues:

  • Can the audit proceed as scheduled?
  • How is the extent of the current limitations to the facility/organisation:
    • Is it possible to access parts of your facility/organisation?
    • Who is available?
    • Have you needed technology/experience with remote meetings such as video conferences?
  • It is also important to know what kind of audit is currently been planned: is it a recertification audit or a surveillance audit? For which standards are you certified?
  • What are the specific process-orientated risks for your business?

Based on the answers to these questions and the subsequent exchange of information with our customers, an individual decision will be made in each case.

We are ready to assist you, but there are additional risk factors that will need to be discussed as we constantly monitor regional issues and developments in this pandemic.

Please report any questions and concerns to the DQS Ukraine office, feel free to contact our staff and your auditor!

Posted in DQS-Ukraine news


An article in Ukrainian for Ukrainian audiences – a roadmap in a vague virus situation, and a ready-made mini-training plan for employees with visual materials. It also provides an algorithm for releasing a sick worker at home and samples of required documents.

How To Protect Workers From Coronavirus



Posted in DQS-Ukraine news, Uncategorized

Training for Service Providers under the Community Energy Efficiency II Project

Training for service providers under the Energy Efficiency in Communities II project, implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, was commissioned by the Federal Ministry of Economic Cooperation and Development (BMZ) in Kyiv on February 17-19, 2020. Participants were greeted by Project Director Ricardo Kulheim, noting the importance of further developing synergies between energy efficiency service providers and municipalities.

Project consultants introduced the concept of municipal energy management modules implemented in pilot cities within the Project. The program of the event was designed for 3 days and included training in the skills needed to support cities and the Community Economic Development in implementing energy management. Also within the framework of the event a practical visit to the school №87 was held, where a training express energy audit was conducted.

The following topics were elaborated at the training:

  • Municipal Energy Management Modules
  • Benchmarking and portfolio analysis of municipal buildings
  • Express energy audits
  • Optimization of the heat supply system
  • Object management
  • Information on the development and implementation of the business case.

The organizers of the training invited the director of DQS Ukraine Viktor Yagodzynskyi to participate in the seminar.

Posted in DQS-Ukraine news

We are DQS – 35 years of successful partnership

We are on a mission to provide value-adding assessments in order to guide organizations toward sustainable success.

We are 2500 auditors from 85 offices performing 125 000 audit days per year at 65 000 sites in 130 countries around the world.

And we are on a journey since February 1985 when DIN (German Institute for Standardization) and DGQ (German Society for Quality) founded DQS as the first Certification Body in Germany. Operations commenced under the first Managing Director Dr. Wolfgang Hansen just five months before the first draft of what would become ISO 9001 was published.

Join us as we explore our history, and make plans for our future:



Published by Dieter Stadler and the DQS Corporate Marketing Team

Posted in DQS-Holding News

Train-the-Auditor-Trainer 2020 took place at DQS

The annual Train-the-Auditor-Trainer 2020 (TTAT) event took place on January 16-17, 2020 in Frankfurt. About 90 experienced auditors from 50 countries came together again in the Rilano Hotel and participated in the annual two-day training that focused on the standards ISO 9001, ISO 14001, ISO 45001 and ISO 50001. This event will be followed by local trainings in international DQS offices, thus ensuring the calibration of DQS Auditors all over the world.

The motto of this year’s training was Digitalization. The Managing Director of DQS Holding GmbH, Mr. Michael Drechsel, started with the presentation of the results for 2019 and gave an outlook for 2020. He also described how a certification body like DQS can possibly contribute to the 17 sustainable development goals (SDGs) of the United Nations.

Highlights of the TTAT training were topics concerning

  • How will auditing be in 15 years when DQS will be 50 years old
  • Four live remote audits with DQS customers
  • Auditing of highly digitized processes
  • Evaluation of audit findings
  • Audit planning of integrated management systems.

Participant from Ukraine was Head of General Certification and Management System Department LLC «DQS CERTIFIC UKRAINE», DQS Lead auditor for ISO 9001, ISO 14001, ISO 45001, TAPA (TSR, FSR, PSR) Gavrylko Oleksandr.

Posted in DQS-Holding News, DQS-Ukraine news

DQS Ukraine invites to the TAPA TSR seminar in Kyiv


According to the European Union, the damage caused by theft during transport exceeds € 8 billion a year. To counter the growing security threats, the Transport Assets Protection Association (TAPA) has initiated the development of TAPA TSR (Truck Safety Requirements) standards for greater transparency and security in the transportation and logistics sectors.

In an effort to familiarize you with this standard, we invite you to a seminar that will be held on 24.02.2020. at 10:00.

Participation in this seminar is free of charge.

To participate in the seminar, please fill out the application form and send it to our address tapa.dqs@gmail.com


Posted in DQS-Ukraine news

Risk Management Model

The basic business processes of the enterprise that are the basis for building a risk management system are identified. The main components of the enterprise risk management model have been established in accordance with the planning, operation and control of the enterprise activity. Based on the proposed model, risk identification techniques and key indicators that influence the performance of risk analysis and management at the enterprise are identified.

Published December 24, 2019 in a scholarly professional journal “HERALD of KNUTE” №7/2019

Posted in Uncategorized

Food information: nutritional value, health benefits

The Ministry of Health of Ukraine has developed a draft order “On approval of the requirements for allegations about nutritional value of foodstuffs and for allegations about the health benefits of foodstuffs” and made it for public discussion.

It aims to align Ukrainian legislation with Commission Regulation (EU) regarding claims of nutritional value and health benefits. This will allow you to control the truth of the information given on the food (labelling), documents and advertising. The project concerns goods manufactured in Ukraine and abroad.

All requirements also apply to dietary supplements and baby nutrition if, in accordance with these provisions, namely Order №1114 of 19.12.2013 “On Approval of Hygienic Requirements for Dietary Supplements” and Order №696 of 06.08.2013 “On Approval of Hygiene Requirements for Baby Products nutrition, safety parameters and individual indicators of their quality”, nothing else is provided.

More information in the article of December 29, 2019 on the website of the Ministry of Health of Ukraine.




Posted in Uncategorized

The Health Department of Odessa City Council received certificates for QMS according to ISO 9001:2015


DQS Ukraine having played a significant role in the developing of certification scheme for Ukrainian public organizations and announced a positive assessment at the beginning of 2020 year in regional city Odessa (population is more then 900 000). Health Department of Odessa City Council has been awarded with the first international certificate. The certificates of the German certification body DQS and the International certification network IQNet were solemnly presented at a meeting of the mayor’s office in the City hall by Viktor Yahodzinsky, Director of DQS Ukraine.

The Director of the Department, Elena Yakimenko, noted that a lot of teamwork was carried out during last year to ensure compliance with the requirements of the international standard, to increase productivity in the workplaces and the quality of service for Odessa residents. She also assured that, as part of the implementation of the Agreement on Association of Ukraine with the EU, the Health Department is interested to participate in a twinning project for benchmarking European best practices in the healthcare.

Posted in DQS-Ukraine news, Uncategorized

DQS Compact: Step-by-step to more information security

Welcome to the fourth edition of DQS Compact this year! With this release, we are launching a new series designed to take the reader step by step for greater information security.The editorial board once again collected stories from various DQS offices, standards and clients around the world.




Posted in DQS-Holding News

Getting the trust of partners through GC-Mark certification

In a globally saturated market, it is critical to building trust between partners to succeed in business. Loyalty to the supplier by its customers and other stakeholders makes this success continuous and growing.

To help businesses and organizations build trust, one of the world’s leading certification companies, DQS (Germany), has launched a new comprehensive loyalty program spread across continents called GC-Mark. This program provides for simplified procedures for voluntary conformity assessment of products, services and/or organizations (enterprises) based on the available Global Conformance rules and requirements. It is focused on building trust between different parties of economic interaction and maintaining that trust over time.

It is well known that under the current rules of conformity assessment, organizations need to meet a wide variety of requirements to obtain product certification or to their target management systems. At the same time, GC-Mark is designed to make it easier to meet these requirements, while ensuring the continued attractiveness of the business: GC-Mark can be trusted in one step.

To this end, DQS has developed programs for all GC-Mark a check-list of criteria that are based on national and international rules and regulations. At the same time, the GC-Mark approach and criteria are compatible with existing requirements for quality management systems, ecology, occupational safety and more. Checklists are available to any organization for self-assessment and external audit directly at the site. Using GC-Mark programs helps organizations prepare for the audit on their own and eliminate potential inconsistencies.
Based on GC-Mark, organizations have the unique ability to bring their compliance with globally recognized criteria to partners who may be unfamiliar with the intricacies of international standards for management systems and their certification. And thus increase the attractiveness of the market and the external recognition of their organization. To obtain GC-Mark certificates, organizations do not need to have or obtain an appropriate ISO certificate for their target management system. Unlike ISO certificates, GC-Mark is more visually appealing and understandable to all stakeholders.

GC-Mark is a registered trademark of DQS CFS GmbH and the international DQS Group with 85 offices in more than 60 countries.
The GC-Mark catalogue includes more than 40 types of GC-Mark certificates and offers certificates attesting to the quality, safety, sustainability and hygiene of products (services) as well as the excellence of organizations. They focus on various parameters such as durability and quality of products, environmental impact, compliance with applicable laws and regulations, reliability of suppliers, and social responsibility of the organization. For each GC-Mark, there is an appropriate list of criteria that must be met to be GC-Mark certified. The following are examples of individual GC-Mark certificate groups.

GC-Mark certification and Global Compliance registration are four steps

1. Application, commercial offer and contract 2. Preparation for self-assessment (according to check-list) 3. Inspection and Audit (in the territory of the organization) 4. Issue of Global Compliance certificate
Enrol in Global Compliance. In the second stage, self-assessment is provided, covering all aspects of the Global Compliance Principles applied to the DQS eSolutions platform. The verification phase is usually divided into two separate parts:

  • Evaluation of documentation and self-assessment results
  • Object audit
GC-Mark certificate and the right to use it for one year.

GC-Mark certificates already have such well-known companies as Coca-Cola European Partners Deutschland GmbH, British American Tobacco, Athens International Airport, BASF Petronas Chemicals, BOSCH LIMITED, Carl Kühne KG, HENKEL INDUSTRIE AG, Symrise Inc. and many more.

Oleksandr Kravchenko, Lead Auditor of DQS
Posted in DQS-Ukraine news, Uncategorized

RBA VAP Social Audit

RBA VAP AuditValidated Assessment Program (VAP) is the social audit program of a Responsible Business Alliance (RBA). This alliance is made up of leading global brands that have agreed on a common Code of conduct and social audit process to ensure social responsibility in their supply chains.
Today, it is a global alliance of more than 150 companies with a combined annual revenue of $ 5 trillion. Not only are these companies obliged to comply with the Code of conduct, but they also keep their first-level suppliers up to the same standard. The RBA has developed an audit protocol to ensure compliance with the Code of Conduct.
DQS is one of the few audit firms that is allowed to evaluate compliance with the Code of conduct. As an approved VAP audit firm, DQS will be pleased to have you in the supply chain social responsibility audit. With the help of a global network of offices and auditors, the DQS Group is pleased to assist you worldwide.

See additional material here.

Posted in DQS-Holding News

GDP Pharma is becoming global: UPS and WFS are now DQS certified

Starting in 2019 DQS Holding, based on the competence of DQS GmbH in this field, has begun to promote GDP (Good Distribution Practice) – EU Guidelines for Good Distribution Practice of medicinal products for human use (2013/C343/01) globally.

DQS Holding offered training sessions and defined the international process of work audits in this field. Currently, 14 auditors from eight countries are properly qualified.

The first outcome of GDPR competence development has occurred in Africa. DQS South Africa has awarded its customer the first GDP World Flight Services certification for their sites at Johannesburg and Cape Town.

A press release published by WFS: WFS Press Release 22-10-19

Posted in DQS-Holding News

Digitalization made easy with ISO 9001:2015

Management systems have a reputation of being too paper based on the need to document information. Many organizations therefore choose a software solution to convert paper stacks into digital data. However, digital data is subject to information security and legislation of information security.
After a careful study of this situation actually reveals:
– ISO 9001 has never required paper documents to create, maintain, and improve management systems;
– Software solutions can only support management systems if the business processes themselves support digitization. Otherwise, the problems will only be transferred to another medium, which can make the situation worse as digitization creates its own problems.
– The protection and security of information and personal data has always been problematic for stakeholders such as customers, partners and employees.
So how can an organization benefit from digitalization and still meet all the relevant requirements of the standard? A deeper look at ISO 9001 shows that this standard has a lot to do. Not only is ISO 9001 compatible with the advancement of digitization, it can be easily used to facilitate and support digital development.

Andreas Altena and Angelika Müller

Original article: Customer journal no.86- III/2019 p. 6

Posted in DQS-Holding News


Top-level standards are the only aspect of the latest revision of ISO 9001:2015 and ISO 14001:2015. As many professionals need to obtain additional information about this structure for their clients, the DQS Corporate Marketing Department has prepared the information document in the Appendix. It consists of five charts showing the individual sections ISO 9001, 14001, 45001, 50001 and 27001.


Viktor Yahodzinsky




Posted in DQS-Ukraine news

H2020 Innovation Associate

Head of DQS Certificate Ukraine OS V. Yagodzinski participated in the event “H2020 Innovation Associate”.

Attached are event materials that provide step-by-step instructions for participating in the Innovation Associate.

You can find more information on the FORBIZ FaceBook page at  https://www.facebook.com/forbizproject/

Posted in DQS-Ukraine news

DQS Compact: Are you safe enough?

Welcome to this year’s third edition of DQS Compact, where our editiorial team has once again collected stories from various DQS offices, standards and customers the world over.

We start this issue with TISAX and why (not only) the automotive industry is so excited about it, followed by the third installment of our series about ISO 45001 and the importance of worker participation and consultation for Occupational Health and Safety.

On the subject of Logistics, you can read here about TAPA and why UPS thinks having their GDP certified by DQS was a good idea, while two DQS auditors share with us their insights on the digitalization of quality management, and we share in the pride of TDK and DQS Inc. about their certification celebration.

Rounding this off are some certificate presentations by DQS Malaysia to Aerospace customers. Enjoy the happy faces that stand for customers who are very satisfied with the services our international offices and auditors deliver!

If you want to continue to read about the latest developments in the world of standards, and what’s new at DQS Group, please visit our social media channels

Dieter Stadler and the Corporate Marketing Team

Posted in DQS-Holding News

What’s new in food safety this month?

Food safety culture is the new buzzword in the industry; starting with BRCGS Food Version 8 coming up in February 2020, we expect to see more demand for the “shared values, beliefs and norms that affect mindset and behaviour toward food safety in, across and throughout an organization”, as the Global Food Safety Initiative*s (GFSI) technical working group defines it. To help organizations identify and develop their own food safety culture, GFSI has published a position paper regarding food safety culture that deals with three main topics:

  • The essential role of executives within an organization (a point that also plays a significant role in the revision of ISO 9001: 2015)
  • Factors such as communication, education, cooperation and personal responsibility
  • Skills such as adaptability or risk awareness to translate food safety practices from theory to practice

Here you can access the summary of the position paper.

On August 1 BRCGS launched the Global Standard for Packaging Materials Issue 6 – and it is not just the name that was subject to a change. The new BRCGS Packaging Materials – Issue 6 includes six major changes: two key changes concerning the protocol and four key changes regarding the requirements of the former Packaging and Packaging materials – Issue 5 certification.

Changes to the Protocol:
1. Removing the second hygiene category
2. Removing second/split unannounced audit option

Changes to the Requirements:
1. Corrective and preventive action: fundamental clause
2. Emphasis on product quality
3. Product safety and quality culture
4. Pellet, flake and powder control in the plastic industry

After publication of the new version, on August 1, 2019, there is a transition period of six months. The use of Issue 6 is compulsory for all certification audits taking place from February 2020 onwards. Here you can read more about the changes and download the new standard.

Introducing the new BRCGS Ethical Trade and Responsible Sourcing Standard
In the consumer goods industry, BRCGS Global Standards is widely recognized as one of the leading certification scheme owners for product quality and safety. With the new Global Standard for Ethical Trade & Responsible Sourcing, BRCGS is taking its experience with scheme management into the area of responsible sourcing. In this article, we provide an overview of what to expect from the new scheme.

In other food safety news: FSSC 22000 Version 5 – Main Changes

On June 3, FSSC 22000 published Version 5 of its certification scheme. One big reason for the revision is the publication of the standard ISO 22000: 2018 last summer, which is used as a basis for the GFSI benchmarked certification scheme. The new version includes mainly structural changes that we will present in this article.


Originally published in the current DQS CFS Newsletter

Dieter Stadler and the Corporate Marketing Team
Posted in DQS-Holding News

MAPFU on Approval of the Rules of application of the HACCP

On the website of the Ministry of Agrarian Policy and Food of Ukraine there is a notice on the promulgation of the draft order of the Ministry of Agrarian Policy and Food of Ukraine “On approval of the Rules of application of the simplified approach to the development, implementation and use of permanent procedures based on the principles of the system of analysis of dangerous factors and control at critical points HACCP). Ект The draft order was developed to determine the legal and organizational framework for ensuring the safety of feed in the process of their production, circulation and use, in particular the approval of rules for the application of a simplified approach to the development, implementation and use of permanent procedures based on the principles of hazard analysis and critical control systems .
See details here.


Posted in DQS-Ukraine news

Law of Ukraine “On the basic principles and requirements for organic production, circulation and labeling of organic products”

Law on requirements for organic production and labeling of organic products enters into force in August this year

On August 2, 2019, the Law of Ukraine “On Basic Principles and Requirements for Organic Production, Circulation and Labeling of Organic Products” enters into force, which takes into account European experience in implementing the public-private control system for the organic sector of agricultural production.

According to this Law, state control (supervision) in the field of organic production, circulation and labeling of organic products by operators is carried out by State Service of Ukraine on Food Safety and Consumer Protection. Its authority in the field of organic production, circulation and labeling of organic products also includes the development and approval of a state logo for organic produce, promoting the development of the organic produce market, maintaining the Register of Organic Market Operators, the Register of Organic Seeds and Planting Material and the Register of Certification Bodies, as well as ensuring the openness and accessibility of these registers.

According to Article 27 of the Law, organic production and / or circulation of organic products in Ukraine is subject to certification. Certification is not only subject to the movement, storage and sale of labeled organic products.

The provisions of the Law also contain requirements for the certification of organic production and circulation of organic products, set requirements for certification bodies, their functions and responsibilities. The certification of organic production is vested in accredited certification bodies.

Certification of organic production and / or circulation of organic products is carried out with the annual mandatory field inspection by the certification body in order to determine the conformity of the production process and its circulation with the requirements of the legislation in the field of organic production.

Pursuant to Article 27 of the Law, a person who intends to switch to organic production or to market organic produce may choose any accredited body and enter into a certification contract with him. In the case of certification of organic production according to norms and standards recognized in foreign countries or international organizations, a person has the right to conclude an additional agreement with a foreign certification body.

Following the verification of compliance of all stages of production and circulation of organic production with the requirements of the legislation in the field of organic production, circulation and labeling of organic products, the certification body makes a reasoned decision to issue or refuse to issue a certificate.

The certificate is valid for 15 months from the date of issue.

A certificate of production and / or circulation of organic products under other legislation than legislation Ukraine recognized in Ukraine to import or export of such products if it is entered in the List of foreign certification bodies.

For the entry of the foreign certification body into the List of foreign certification bodies, the importer or exporter submits an application to the central executive body, which implements the state policy in the field of safety and certain indicators of food quality. The application shall be submitted in any form.

The Law also provides for the responsibility for violation of the norms in the field of organic production, circulation and labeling of organic products in the form of a fine, including the responsibility for non-compliance with the law and certification bodies.


Posted in DQS-Ukraine news

Please welcome a new edition of DQS Compact!

Welcome to the latest edition of DQS Compact, DQS Group’s digital customer magazine. This issue features expert articles and contributions by our global customers on a variety of revised and new standards and related subjects, such as ISO 45001, ISO 50001, GDPR, ISO 22000, and ISO 55001.

Since the European Union’s General Data Protection Regulation (GDPR) came into effect in May this year, companies all over the globe have been updating their data privacy policies and looking for confirmation of compliance. Read here about its significance and some of the questions and answers we can provide on this subject. Moving forward into certification territory, there are news here on the incipient transition of ISO 45001 and what this new ISO standard, based on BS OH 18001, will mean for workers and organizations alike. ISO 22000 for Food Safety is also undergoing revision, as well as ISO 50001 for Energy Management. Last, but certainly not least, we are particularly proud to showcase some of our first customers to the new ISO 45001 from around the globe. Read here what E.ON from Germany, CCAB AGRO from Brazil, and MACE from the United Arab Emirates have to say about their transition experience with our local DQS office.

We hope you will enjoy reading our magazine

DQS Compact Editorial Staff


Posted in DQS-Holding News


Dear Valued Customer

DQS Group is strongly committed to protecting your personal data and respecting your privacy. Therefore, with the introduction of the new European Union General Data Protection Regulation on 25th May 2018, we have updated our Privacy Policy accordingly. You may review the new Privacy Policy here.


Posted in DQS-Ukraine news

The international standard ISO 22000:2018 is published

Updated International Standard ISO 22000:2018 “Food Safety Management Systems. Requirements for the organization involved in the food chain” was published on June 19, 2018.

The development of the new version was aimed at harmonization of international documents in the field of food safety, such as:

  • General principles of food hygiene Codex Alimentarius Commission, including the annex – HACCP system;
  • Global Food Standard of the British Retail Consortium;
  • Guidance document of the Global Initiative for Food Safety;
  • Guidance on the application of the HACCP Principles approved by the American National Consultative Committee on Microbiological Criteria for Food;
  • National standards;
  • Corporate standards of the largest firms and others.

The main changes / improvements were:

  • High-level structure ISO (HLS), which is a common basis for all management system standards, designed to simplify the integration of several management systems in the organization’s processes.
  • A new risk-based approach – as a vital concept in the food business. The standard distinguishes risk at the operational level, using the Hazard Analysis Critical Control Point (HACCP) principles and the risk at the strategic level of the management system (business risk), by determining which the enterprise will be able to find opportunities to achieve specific business objectives.
  • Two Plan-Do-Check-Act (PDCA) cycles. The first cycle refers to the management system as a whole, and the second one, embedded in it, refers to the operations described in Section 8, which covers the principles of HACCP.

ISO 22000:2018 cancels and replaces ISO 22000:2005. Organizations certified by the standard have three years from the date of publication for the transition to the new version.

Posted in DQS-Ukraine news

Expanding Recognition National Accreditation Agency of Ukraine in the International Accreditation Forum

The National Accreditation Agency of Ukraine reports that during the Joint IAF-ILAC Mid-Term Meetings, which took place from 4 to 11 April at Le Méridien Parkhotel in Frankfurt, Germany, it was decided to recognize the European Accreditation Cooperation (EA) for the four sub-fields of the IAF Multilateral Agreement (IAF MLA), namely:

  • ISO 50001 – “Energy management systems. Requirements for usage guidelines”
  • ISO/IEC 27001 – “Information Security Management Systems. Requirements”
  • ISO 13485 – “Medical products. Quality management systems. Regulatory Requirements”
  • ISO 22000 – “Food Safety Management Systems. Requirements for any organization in the food chain”

Thus, all EA members, including NAAU, who have recognized in similar areas within the EA, have automatically become signatories to the IAF MLA regarding the above sub-fields.
This enables the Conformity Fssessment Bodies accredited by the NAAU to use the combined IAF MLA mark within the scope of the recognition of the NAAU at the IAF in its certification documents subject to the signing of the relevant license agreement with the NAAU.

Detailed information on the fields of recognition of NAAU in IAF can be found at the link.

Posted in DQS-Ukraine news

Published the first international standard in the field of occupational safety and security

Опубліковано перший міжнародний стандарт в сфері охорони праці та безпекиAfter many years of discussions on the standard for occupational safety and health management systems, an international standard on this topic was published. The final version of the new ISO 45001 standard was submitted on March 12, 2018.
A completely new standard ISO 45001: 2018, which replaced OHSAS 18001: 2007 was prepared by the ISO / PC283 committee and became the first standard in the history of standardization to be recognized internationally for OSH management systems. The new ISO 45001 standard has a high-level structure. The application SL is similar to other new or recently reissued ISO standards for management systems.

Standard ISO 45001: 2018 is the key for any organization in the field of occupational safety and safety in the workplace. It is a tool for maintaining staff health and improving the level of safety in organizations. Much attention is paid to the opinion of internal and external stakeholders, which is an important part of the risk-based approach to OSH management.
The requirements for migration from OHSAS 18001 to ISO 45001: 2018 were established in the mandatory document IAF MD 21: 2018. In accordance with this document, a three-year transitional period was established, which starts from the date of publication of ISO 45001.

Posted in DQS-Holding News

DQS Compact announces ISO 45001 publication date!

DQS Compact newsletter of DQS Group

This year’s first issue of DQS Group’s customer journal DQS Compact is just in time to announce the schedu

led publication date of the new ISO 45001, which is going to replace BS OHSAS 18001 within the next three years, after having been under development for the last five! Read here about the contents, background and changes coming up for all those looking to implement an occupational health and safety management system in accordance with this brand-new international standard.

ISO 19011, the standard for certification bodies, is also under revision – always good to know what is happening in this field. Other articles include a look at ISO 50003, an update on IFS 6.1 – and who knew there was a standard for plastic surgeons, and DQS can offer it? We are proud to showcase two of our excellent customers, from the US and Serbia.

If you like to stay up-to-date on standard developments and DQS inside news, simply suscribe to our news channel by clicking here.

Posted in DQS-Holding News

ISO/FDIS 45001 approved for publication

The FDIS ballot achieved 62 votes of approval, 4 votes of disapproval and 9 abstentions, si is now approved for publication as an International Standard.

ISO/FDIS 45001 has met the requirements of the ISO/IEC Directives, Part 1, clause 2.7.3 for approval, so can now be taken forward for publication.

We estimate that the publication process will take 2 to 3 weeks to complete (we cannot be more precise, as some factors are outside of ISO’s control e.g. designation of the ISBN number).

by Pärsch Matthias  in DQS Products & Standards

Posted in DQS-Holding News

New draft of ISO 50001 energy management standard

Published in 2011, ISO 50001 is a proven framework, helping industrial facilities, commercial facilities, or entire organizations to manage energy – including all aspects of energy use.

Like all International Standards, ISO 50001 has come under periodic review to ensure that it continues to meet the rapidly changing needs of the energy sector. This work is being carried out by the ISO technical committee responsible for energy management and energy savings (ISO/TC 301). The most important change for the 2018 version is the incorporation of the high-level structure, which provides for improved compatibility with other management system standards. The growth of ISO 50001 is expected to accelerate as an increasing number of companies integrate ISO 50001 into their corporate sustainability strategies and supplier requirements.

The Draft International Standard ISO/DIS 50001 was approved in November 2017, and the new version of ISO 50001 is expected to be published at the end of 2018. You can find out more about ISO 50001 on ISO.org.

By Li Rayanna in DQS Products & Standards 

Posted in DQS-Holding News

Managing people – our most critical success factor

This year’s annual meeting of DQS group’s managing directors from 47 countries emphasized the importance of the most critical success factor for any service providing organization: people. For an international certification body, that means people in the global offices, both junior managers and young office staff, as well as auditors. How to be an attractive employer for such a wide variety of people and their different expectations?

To provide some insights on this topic the group invited a well-known expert from the ranks of their own customers: Prof. Dr. Gunther Olesch is chief human resources officer at Phoenix Contact GmbH & Co KG, as well as lecturer at the Ostwestfalen-Lippe University, among other things. Under his leadership, Phoenix Contact has been listed among “International TOP employers” for the last 16 years running by the “Great Place to Work® initiative. In his presentation, Prof. Olesch shared leadership principles and attitudes for international collaborations, based on respect and acceptance of different values. He predicts that the future will see a competition for good employees, helped along by social media, and shows how to be prepared for this by knowing and meeting the needs of your employees and meeting them. However, good employee relations need to be embedded in an overall company culture, which allows for competence development and personal growth.

Of course the two-day meeting, which was held at the Lindner Congress hotel in Hoechst, a suburb of Frankfurt, also addressed a variety of topics specific to certification business, from its history to its future, and how to apply project management principles to change processes in order to develop business further. Participants discussed how to build awareness and understanding for management’s responsibility for business development, to apply the concept to a current development project or development target, and to build self-confidence in their own ability to manage change and development.

Next year’s meeting will be held in Berlin for the first time, where the DQS shareholder DIN (German Institute for Standardization) has their head office.

Posted in DQS-Holding News

New issue of DQS Compact: news about standards and companies

DQS Compact 80This, the latest issue of the DQS Group’s DQS Compact newsletter, includes a special feature on TAPA and quality management in the logistics sector, as well as an expert article on Energy Management, some very time-critical news on SMETA 6.0 and the success story of our customer Engineering Plastics in South Africa.

If you are worried about valuable cargo disappearing during storage or shipment, the TAPA Security Standards FSR (Facility Security Requirements) and TSR (Trucking Security Requirements) can help you sleep better. In addition, the Qualified Carrier (QC) standard provides freight carriers with an option to prove to their customers that they fulfil the legal, economic and social requirements of their business.

Since certifications according to ISO 50001 will soon be based on ISO 50003, this issue includes an overview of relevant changes as well as a look at the various standards that make up the 50001 family of energy management standards.

Updates on ISO 37001, FSSC 22000 and the upcoming revision of SMETA 6.0 round off this issue, followed by a customer profile that shows how an SME from South Africa overcomes the challenges of today’s climate of limited economic growth in their country by employing ISO 9001:2008 as the guideline for the PDCA (Plan, Do, Check, Act) cycle, and to ensure customer value added in the processing, manufacturing and delivery activity.

Posted in DQS-Holding News

SMETA 6.0: Sedex updates their Ethical Audit Format

SMETA logoWith an estimated 230,000 audited sites, SMETA may well be the most widely used ethical audit format in the world. In order to reflect the ongoing evolution of ethical auditing techniques, Sedex has updated the format and aims to publish SMETA 6.0 in early April 2017. It will then be immediately available for use. After May 31st, 2017, SMETA 5.0 will no longer be available. We recommend to transition to the new version as soon as possible, in order to ensure that the audit results will be fully recognized by all users in the future.

What is SMETA 6.0?

Like its predecessor, SMETA 6.0 is an audit format that describes good practice in ethical auditing. As one of the most commonly used ethical audit methodologies in the world, SMETA plays an important role in the effort to ensure responsible sourcing and transparency in supply chains. SMETA audits focus on labor standards, health & safety in the workplace, and optionally also on environmental aspects and ethical business practices.

Because the SMETA methodology is recognized by an ever increasing number of companies and the audit results can be shared in the Sedex Advance Database, the unified methodology reduces audit duplication and lightens the burden for suppliers.

What’s new in SMETA 6.0?

Although SMETA 6.0 provides a number of improvements, it preserves the structure and underlying principles of its predecessors. There are few new requirements and suppliers that are already in conformity with SMETA 5.0 should not have significant problems with the update. This is hardly a surprise, given the fact that SMETA is based upon the ETI Base Code, which has not seen major changes in the last couple of years.

Still, the new version introduces a number of improvements and changes:

  • Sedex has created a Supplement for Private Employment agencies, to assess the working conditions of workers who are supplied by private employment agencies to work temporarily at user enterprise sites.
  • Section 0.A on Human Rights: A new section has been dedicated to the management of human rights. The section focuses on assessing the extent to which businesses and their respective sites understand and manage their human rights impacts. Information will be gathered as observations rather than non-compliances, as specific non-compliances are captured in the other relevant sections of the audit report. The section does not only concern the human rights of workers at the site, but also those of local communities and other stakeholders. SMETA 6.0 is not a full Human Rights Assessment, but instead a check on the site’s implementation of processes to meet their human rights responsibilities.
  • Each section now contains measurement criteria for good examples, which gives greater visibility to good practices that go beyond the requirements of the code or the law.
  • Section 8 – Regular Employment contains a new set of measurement criteria related to recruitment practices. The purpose of these new criteria is to provide greater transparency on the situation of agency workers and contracted workers.
  • The Pillar ‘Business Ethics’ has been overhauled. Whereas in version 5.0 all potential for improvement in this area was reported as observations rather than non-compliances, from version 6.0 onwards it is possible to note non-compliances for business ethics. The section focuses on compliance with the applicable laws and regulations as well as the prevention of fraud, bribery and corruption.

Where can I find the relevant documents?

SMETA guidance consists of 2 parts, with one part describing the audit methodology (called “Best Practice Guidance” – BPG) and the second part details Measurement Criteria. Both documents will be available on the Sedex website for free and without registration as soon as they have been published. Also available for download are a template for the SMETA audit report and a template for the corrective action plan.

Does DQS provide ethical audits according to SMETA 6.0?

Yes, we do. DQS is a member of the Sedex Associate Auditor Group. All of our ethical auditors have received extensive training on the SMETA methodology. We have auditors all over the globe and use local auditors whenever possible. Visit the website of www.dqs-cfs.com or contact our local offices to learn more!

Article by Dr. Thijs Willaert, CSR & Responsible Sourcing, DQS CFS GmbH

Posted in DQS-Holding News

Goldwind International achieves integrated DQS certification

Goldwind International certificate presented to Tony Pan

Established in 1998 in China, Goldwind pioneered the Chinese wind generated power market. It became the first company in China to enable country-wide wind generated power. Currently, Goldwind is one of the leading wind turbine manufacturers in the world having presence on six continents with offices and or staff in over 14 countries. It is the largest wind generated power company in China. Goldwind International Holding (HK) Limited (or GWI) certified by DQS, is now operating in Australia, USA, Chile, Panama, South Africa and Southern Africa as well as in a number of other countries.

In the picture: Mr. Tony Pan, CEO of GWI, receives the certificate from Mr. Zhang Wei, MD of DQS Asia Pacific

With over 6,000 employees of which 800 are working in the research and development Goldwind has installed and is operating and maintaining over 19 Giga Watts of wind power capacity. There are over 15,000 wind turbines in operation. Investors are enjoying up to 20 years full warranty on Goldwind turbines. In order to achieve high levels of reliability and availability Goldwind International (GWI) contributes to the lifecycle of turbines through its outstanding technical support, project management, operation, service and maintenance.

This remarkable achievement of integrated management systems certification was managed by DQS Australia with valuable assistance provided by DQS Holding, DQS China, DQS USA offices and auditors. The complexity of these multisite audits and speed and efficiency in delivering DQS auditing services was exemplary and amongst the best to date.

Renewable energy is imperative to enable global environment sustainability. Goldwind is dedicated to this high priority through its remarkable process of innovation for a better tomorrow.

Mr Tony Pan, Chief Executive Officer of GWI commented on the achievement,

“It is really exciting and great news for Goldwind. On behalf of Goldwind International, I would like to thank all DQS members for your professional work and sincere cooperation throughout the project. Meanwhile we believe the issue of the certification is just the first great milestone and we need to keep continuous effort to improve our management to achieve even higher targets.”

Lance Brendon, Managing Director of DQS AUSNZ stated:

“This is an excellent example of DQS international strength when our offices combine efforts and deliver high performance certification service unmatched by our competitors. We wish to thank Goldwind International for appointing DQS as its certification partner and look forward to provide global support in many countries where Goldwind turbines will continue to generate renewable energy.”

Posted in DQS-Holding News

ISO 9001:2015 offers risk-based thinking for logistics sector

For many expediters and logistics service providers, quality is the decisive selling point. Their customers expect reliable and damage-free handling of goods, which is why many logistics companies have a certified quality management. The latest revision of ISO 9001, released in 2015, now requires organizations to systematically consider risks and opportunities related to their business activities – the so-called risk-based approach.

Coming from the conviction that consistent quality is best achieved by a consistent modus operandi, ISO 9001 interprets quality by the stability of processes as well. In this context, ISO has also integrated the consideration of risks and opportunities. Nowadays, almost all organizations are looking for opportunities to improve their process quality as part of a continuous improvement process (CIP). The revised standard, however, emphasizes much more strongly that risks may have a long-term impact on the quality of performance: should a contingency risk be identified, organizations are urged to take appropriate measures. “The standard requires the evaluation of risks”, reports Andreas Völkerding of DQS GmbH. “Practically, it’s required to systematically determine factors that could negatively influence the organization’s desired outcomes.” This creates a need to evaluate processes with respect to disruption potentials, both technically and organizationally. “This is aimed at concrete goals, such as the punctuality of deliveries, or a sufficient number of truck drivers for new and existing transport orders,” clarifies Andreas Völkerding.

To carry out processes seamlessly, both human and technological assets need to mesh optimally. Hence, in addition to organizational measures that support employees optimally in their work, impeccable technical equipment is indispensable. For example, if equipment is exposed to continuous wear due to a high degree of utilization, replacement investment has to routinely be taken into account.

Determine the focus
In practical terms, it is important to link related topics like quality management and process-supporting IT, and to consider both economic and image factors. It is necessary to look closely at the chain of responsibilities within the organization. Are new employees adequately instructed and familiarized with all critical factors? Do they know all valid company regulations – and are they aware of the risks addressed by them? “For example, wherever particularly valuable goods are being loaded, external persons may not enter the warehouse, or may only enter if escorted,” reports Andreas Völkerding. “This applies also to drivers making or picking up deliveries, who have to abide by the relevant safety and security regulations”, the experienced auditor adds.

To develop measures, it is necessary to distinguish between risks to valuable property, legal liability, or damage to the organization’s property. The next step is to determine the probability of realization and the consequences thereof. Once this has been done, the organization can develop measures suitable to reduce unwanted effects, and thus risks.

Emergency plans simplify return to business-as-usual
This includes also the creation of emergency plans for the most serious operational risks, in order to enable a rapid return to stable processes. All the same, there may be risks that cannot be reduced further, or that the organization is willing to accept, e. g. to utilize an opportunity. “When dealing with risks, a systematic planning process is recommended,” Andreas Völkerding advises. Such a planning process deals with the development of appropriate measures that are effective given the organization’s requirements. E. g., organizations using a high-rise packing system cannot tally, place into or release from stock if they experience a power breakdown. “In a case like that, an emergency power supply may be considered – but only if it delivers enough power to supply the entire installation for a sufficiently long time,” the auditor emphasizes.

Quality requires information
ISO 9001 does not require organizations to maintain documented risk management. However, in the age of digitalization, it is clear that a failure of computer systems is linked to risks that are continuously growing and harder and harder to evaluate. In order for those risks not to happen, it is recommended that logisticians construct an information security management system in parallel to their quality management system. “Quality and information security mesh tightly,” finds Andreas Völkerding. Order data are central to this: if they are missing, operational processes stop. If such data is inadequately protected, economic espionage can easily access sensitive information about industrial organizations or wholesalers. “Given a quantity structure and delivery address, strong conclusions may be drawn regarding the business of a competitor,” the trained logistics expert emphasizes. By implementing an information security management system (ISMS), organizations are starting a continuous process of planning and evaluation focusing both on the availability of information, and thus the continuity of business processes, as well as the security of information within the organization. It makes sense in a field closely meshing with quality to also rely on systematic management, because the standards, which are related, also closely mesh. “By deciding in favor of this, you decide to pick up the ball that was thrown by ISO last year with the revised standard last, and the risk-oriented approach it incorporates,” resumes Andreas Völkerding.
Andreas Völkerding is a DQS auditor assessing i.a. conformity with ISO 9001 (Quality Management) ISO 14001 (Environmental Management), BS OHSAS 18001 (Occupational Health and Safety Management) and TAPA (Transported Assets Protection Association) as well as the European GDP guideline.

To learn more about what a DQS certification to ISO 9001:2015 can do to address risk in your logistics company, please contact the DQS office nearest you. Their contact data can be found on this website at https://www.dqs-holding.com/en/contact-us/international.

Posted in DQS-Holding News

DQS certifies an automobile legend: Bugatti now with ISO 9001

Bugatti Chiron and the audit team of DQS and Bugatti

Even automobile legends cannot get past the requirements of ISO 9001, if they want a DQS certificate: Bugatti

What they make in Molsheim-Dorlisheim in Alsace really isn’t a commonplace thing, but a breathtaking example of automotive design built with the most exacting degree of precision: The Bugatti Chiron

To simply call it a car almost borders on the insulting. To quote the manufacturer: “It’s the most powerful, fastest, most luxurious and most exclusive super sports car in the world”. 8 liters of displacement, 1500 hp, “unbelievable acceleration which only comes to an end in the twilight zone somewhere beyond the 400 km/h mark”, individually configured vehicles and its price . . . ah, what’s money anyway? However, what enhances the Chiron’s value beyond these facts: its production has now been certified according to ISO 9001:2015 by DQS.

Lead auditor Ferdinand Freund and co-auditor Christiana Rambow-Krummeck had the task, or rather the opportunity to look behind the curtain both at Bugatti Engineering GmbH as well as at Château Saint Jean in Molsheim, where the legendary Bugattis are built. In the context of this certification, the development site Bugatti Automobiles S.A.S. was also up for an audit.

Customer emphasis permeates everything here. The Chiron is not produced in a production hall. No, here they speak of an “atelier”: in three assembly boxes, highly qualified mechanics each assemble one vehicle. In the departments “Exterior”, “Interior” and “Final Touch”, the vehicles receive their outer skin and their interior fittings. Wholly individual, just like their buyers – who, incidentally, are able to observe the beginning and end of the creation of their vehicle in real life. What makes a Bugatti so unique and whose wishes become reality when, is traceable at any given time: Each vehicle file meticulously reflects the complete status of all parts and all checks – each Bugatti is a truly unique specimen. Christiana Rambow-Krummeck was just as enthusiastic about the management system as she was about the Chiron: “A fascinating, unique and emotional vehicle that is a unique customer experience.”

Form follows Performance”, is the motto of Bugatti’s designers for the Chiron. “Certificate follows Audit”, is the summary of our auditors after the eventful days at Bugatti. Center stage, unimpressed by the audit and surrounded by the team of managers and auditors: the Chiron.

Posted in DQS-Holding News
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