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Category: DQS-Holding News

Train-the-Auditor-Trainer 2020 took place at DQS

The annual Train-the-Auditor-Trainer 2020 (TTAT) event took place on January 16-17, 2020 in Frankfurt. About 90 experienced auditors from 50 countries came together again in the Rilano Hotel and participated in the annual two-day training that focused on the standards ISO 9001, ISO 14001, ISO 45001 and ISO 50001. This event will be followed by local trainings in international DQS offices, thus ensuring the calibration of DQS Auditors all over the world.

The motto of this year’s training was Digitalization. The Managing Director of DQS Holding GmbH, Mr. Michael Drechsel, started with the presentation of the results for 2019 and gave an outlook for 2020. He also described how a certification body like DQS can possibly contribute to the 17 sustainable development goals (SDGs) of the United Nations.

Highlights of the TTAT training were topics concerning

  • How will auditing be in 15 years when DQS will be 50 years old
  • Four live remote audits with DQS customers
  • Auditing of highly digitized processes
  • Evaluation of audit findings
  • Audit planning of integrated management systems.

Participant from Ukraine was Head of General Certification and Management System Department LLC «DQS CERTIFIC UKRAINE», DQS Lead auditor for ISO 9001, ISO 14001, ISO 45001, TAPA (TSR, FSR, PSR) Gavrylko Oleksandr.

Posted in DQS-Holding News, DQS-Ukraine news

DQS Compact: Step-by-step to more information security

Welcome to the fourth edition of DQS Compact this year! With this release, we are launching a new series designed to take the reader step by step for greater information security.The editorial board once again collected stories from various DQS offices, standards and clients around the world.




Posted in DQS-Holding News

RBA VAP Social Audit

RBA VAP AuditValidated Assessment Program (VAP) is the social audit program of a Responsible Business Alliance (RBA). This alliance is made up of leading global brands that have agreed on a common Code of conduct and social audit process to ensure social responsibility in their supply chains.
Today, it is a global alliance of more than 150 companies with a combined annual revenue of $ 5 trillion. Not only are these companies obliged to comply with the Code of conduct, but they also keep their first-level suppliers up to the same standard. The RBA has developed an audit protocol to ensure compliance with the Code of Conduct.
DQS is one of the few audit firms that is allowed to evaluate compliance with the Code of conduct. As an approved VAP audit firm, DQS will be pleased to have you in the supply chain social responsibility audit. With the help of a global network of offices and auditors, the DQS Group is pleased to assist you worldwide.

See additional material here.

Posted in DQS-Holding News

GDP Pharma is becoming global: UPS and WFS are now DQS certified

Starting in 2019 DQS Holding, based on the competence of DQS GmbH in this field, has begun to promote GDP (Good Distribution Practice) – EU Guidelines for Good Distribution Practice of medicinal products for human use (2013/C343/01) globally.

DQS Holding offered training sessions and defined the international process of work audits in this field. Currently, 14 auditors from eight countries are properly qualified.

The first outcome of GDPR competence development has occurred in Africa. DQS South Africa has awarded its customer the first GDP World Flight Services certification for their sites at Johannesburg and Cape Town.

A press release published by WFS: WFS Press Release 22-10-19

Posted in DQS-Holding News

Digitalization made easy with ISO 9001:2015

Management systems have a reputation of being too paper based on the need to document information. Many organizations therefore choose a software solution to convert paper stacks into digital data. However, digital data is subject to information security and legislation of information security.
After a careful study of this situation actually reveals:
– ISO 9001 has never required paper documents to create, maintain, and improve management systems;
– Software solutions can only support management systems if the business processes themselves support digitization. Otherwise, the problems will only be transferred to another medium, which can make the situation worse as digitization creates its own problems.
– The protection and security of information and personal data has always been problematic for stakeholders such as customers, partners and employees.
So how can an organization benefit from digitalization and still meet all the relevant requirements of the standard? A deeper look at ISO 9001 shows that this standard has a lot to do. Not only is ISO 9001 compatible with the advancement of digitization, it can be easily used to facilitate and support digital development.

Andreas Altena and Angelika Müller

Original article: Customer journal no.86- III/2019 p. 6

Posted in DQS-Holding News

DQS Compact: Are you safe enough?

Welcome to this year’s third edition of DQS Compact, where our editiorial team has once again collected stories from various DQS offices, standards and customers the world over.

We start this issue with TISAX and why (not only) the automotive industry is so excited about it, followed by the third installment of our series about ISO 45001 and the importance of worker participation and consultation for Occupational Health and Safety.

On the subject of Logistics, you can read here about TAPA and why UPS thinks having their GDP certified by DQS was a good idea, while two DQS auditors share with us their insights on the digitalization of quality management, and we share in the pride of TDK and DQS Inc. about their certification celebration.

Rounding this off are some certificate presentations by DQS Malaysia to Aerospace customers. Enjoy the happy faces that stand for customers who are very satisfied with the services our international offices and auditors deliver!

If you want to continue to read about the latest developments in the world of standards, and what’s new at DQS Group, please visit our social media channels

Dieter Stadler and the Corporate Marketing Team

Posted in DQS-Holding News

What’s new in food safety this month?

Food safety culture is the new buzzword in the industry; starting with BRCGS Food Version 8 coming up in February 2020, we expect to see more demand for the “shared values, beliefs and norms that affect mindset and behaviour toward food safety in, across and throughout an organization”, as the Global Food Safety Initiative*s (GFSI) technical working group defines it. To help organizations identify and develop their own food safety culture, GFSI has published a position paper regarding food safety culture that deals with three main topics:

  • The essential role of executives within an organization (a point that also plays a significant role in the revision of ISO 9001: 2015)
  • Factors such as communication, education, cooperation and personal responsibility
  • Skills such as adaptability or risk awareness to translate food safety practices from theory to practice

Here you can access the summary of the position paper.

On August 1 BRCGS launched the Global Standard for Packaging Materials Issue 6 – and it is not just the name that was subject to a change. The new BRCGS Packaging Materials – Issue 6 includes six major changes: two key changes concerning the protocol and four key changes regarding the requirements of the former Packaging and Packaging materials – Issue 5 certification.

Changes to the Protocol:
1. Removing the second hygiene category
2. Removing second/split unannounced audit option

Changes to the Requirements:
1. Corrective and preventive action: fundamental clause
2. Emphasis on product quality
3. Product safety and quality culture
4. Pellet, flake and powder control in the plastic industry

After publication of the new version, on August 1, 2019, there is a transition period of six months. The use of Issue 6 is compulsory for all certification audits taking place from February 2020 onwards. Here you can read more about the changes and download the new standard.

Introducing the new BRCGS Ethical Trade and Responsible Sourcing Standard
In the consumer goods industry, BRCGS Global Standards is widely recognized as one of the leading certification scheme owners for product quality and safety. With the new Global Standard for Ethical Trade & Responsible Sourcing, BRCGS is taking its experience with scheme management into the area of responsible sourcing. In this article, we provide an overview of what to expect from the new scheme.

In other food safety news: FSSC 22000 Version 5 – Main Changes

On June 3, FSSC 22000 published Version 5 of its certification scheme. One big reason for the revision is the publication of the standard ISO 22000: 2018 last summer, which is used as a basis for the GFSI benchmarked certification scheme. The new version includes mainly structural changes that we will present in this article.


Originally published in the current DQS CFS Newsletter

Dieter Stadler and the Corporate Marketing Team
Posted in DQS-Holding News

Please welcome a new edition of DQS Compact!

Welcome to the latest edition of DQS Compact, DQS Group’s digital customer magazine. This issue features expert articles and contributions by our global customers on a variety of revised and new standards and related subjects, such as ISO 45001, ISO 50001, GDPR, ISO 22000, and ISO 55001.

Since the European Union’s General Data Protection Regulation (GDPR) came into effect in May this year, companies all over the globe have been updating their data privacy policies and looking for confirmation of compliance. Read here about its significance and some of the questions and answers we can provide on this subject. Moving forward into certification territory, there are news here on the incipient transition of ISO 45001 and what this new ISO standard, based on BS OH 18001, will mean for workers and organizations alike. ISO 22000 for Food Safety is also undergoing revision, as well as ISO 50001 for Energy Management. Last, but certainly not least, we are particularly proud to showcase some of our first customers to the new ISO 45001 from around the globe. Read here what E.ON from Germany, CCAB AGRO from Brazil, and MACE from the United Arab Emirates have to say about their transition experience with our local DQS office.

We hope you will enjoy reading our magazine

DQS Compact Editorial Staff


Posted in DQS-Holding News

Published the first international standard in the field of occupational safety and security

Опубліковано перший міжнародний стандарт в сфері охорони праці та безпекиAfter many years of discussions on the standard for occupational safety and health management systems, an international standard on this topic was published. The final version of the new ISO 45001 standard was submitted on March 12, 2018.
A completely new standard ISO 45001: 2018, which replaced OHSAS 18001: 2007 was prepared by the ISO / PC283 committee and became the first standard in the history of standardization to be recognized internationally for OSH management systems. The new ISO 45001 standard has a high-level structure. The application SL is similar to other new or recently reissued ISO standards for management systems.

Standard ISO 45001: 2018 is the key for any organization in the field of occupational safety and safety in the workplace. It is a tool for maintaining staff health and improving the level of safety in organizations. Much attention is paid to the opinion of internal and external stakeholders, which is an important part of the risk-based approach to OSH management.
The requirements for migration from OHSAS 18001 to ISO 45001: 2018 were established in the mandatory document IAF MD 21: 2018. In accordance with this document, a three-year transitional period was established, which starts from the date of publication of ISO 45001.

Posted in DQS-Holding News

DQS Compact announces ISO 45001 publication date!

DQS Compact newsletter of DQS Group

This year’s first issue of DQS Group’s customer journal DQS Compact is just in time to announce the schedu

led publication date of the new ISO 45001, which is going to replace BS OHSAS 18001 within the next three years, after having been under development for the last five! Read here about the contents, background and changes coming up for all those looking to implement an occupational health and safety management system in accordance with this brand-new international standard.

ISO 19011, the standard for certification bodies, is also under revision – always good to know what is happening in this field. Other articles include a look at ISO 50003, an update on IFS 6.1 – and who knew there was a standard for plastic surgeons, and DQS can offer it? We are proud to showcase two of our excellent customers, from the US and Serbia.

If you like to stay up-to-date on standard developments and DQS inside news, simply suscribe to our news channel by clicking here.

Posted in DQS-Holding News

ISO/FDIS 45001 approved for publication

The FDIS ballot achieved 62 votes of approval, 4 votes of disapproval and 9 abstentions, si is now approved for publication as an International Standard.

ISO/FDIS 45001 has met the requirements of the ISO/IEC Directives, Part 1, clause 2.7.3 for approval, so can now be taken forward for publication.

We estimate that the publication process will take 2 to 3 weeks to complete (we cannot be more precise, as some factors are outside of ISO’s control e.g. designation of the ISBN number).

by Pärsch Matthias  in DQS Products & Standards

Posted in DQS-Holding News

New draft of ISO 50001 energy management standard

Published in 2011, ISO 50001 is a proven framework, helping industrial facilities, commercial facilities, or entire organizations to manage energy – including all aspects of energy use.

Like all International Standards, ISO 50001 has come under periodic review to ensure that it continues to meet the rapidly changing needs of the energy sector. This work is being carried out by the ISO technical committee responsible for energy management and energy savings (ISO/TC 301). The most important change for the 2018 version is the incorporation of the high-level structure, which provides for improved compatibility with other management system standards. The growth of ISO 50001 is expected to accelerate as an increasing number of companies integrate ISO 50001 into their corporate sustainability strategies and supplier requirements.

The Draft International Standard ISO/DIS 50001 was approved in November 2017, and the new version of ISO 50001 is expected to be published at the end of 2018. You can find out more about ISO 50001 on ISO.org.

By Li Rayanna in DQS Products & Standards 

Posted in DQS-Holding News

Managing people – our most critical success factor

This year’s annual meeting of DQS group’s managing directors from 47 countries emphasized the importance of the most critical success factor for any service providing organization: people. For an international certification body, that means people in the global offices, both junior managers and young office staff, as well as auditors. How to be an attractive employer for such a wide variety of people and their different expectations?

To provide some insights on this topic the group invited a well-known expert from the ranks of their own customers: Prof. Dr. Gunther Olesch is chief human resources officer at Phoenix Contact GmbH & Co KG, as well as lecturer at the Ostwestfalen-Lippe University, among other things. Under his leadership, Phoenix Contact has been listed among “International TOP employers” for the last 16 years running by the “Great Place to Work® initiative. In his presentation, Prof. Olesch shared leadership principles and attitudes for international collaborations, based on respect and acceptance of different values. He predicts that the future will see a competition for good employees, helped along by social media, and shows how to be prepared for this by knowing and meeting the needs of your employees and meeting them. However, good employee relations need to be embedded in an overall company culture, which allows for competence development and personal growth.

Of course the two-day meeting, which was held at the Lindner Congress hotel in Hoechst, a suburb of Frankfurt, also addressed a variety of topics specific to certification business, from its history to its future, and how to apply project management principles to change processes in order to develop business further. Participants discussed how to build awareness and understanding for management’s responsibility for business development, to apply the concept to a current development project or development target, and to build self-confidence in their own ability to manage change and development.

Next year’s meeting will be held in Berlin for the first time, where the DQS shareholder DIN (German Institute for Standardization) has their head office.

Posted in DQS-Holding News

New issue of DQS Compact: news about standards and companies

DQS Compact 80This, the latest issue of the DQS Group’s DQS Compact newsletter, includes a special feature on TAPA and quality management in the logistics sector, as well as an expert article on Energy Management, some very time-critical news on SMETA 6.0 and the success story of our customer Engineering Plastics in South Africa.

If you are worried about valuable cargo disappearing during storage or shipment, the TAPA Security Standards FSR (Facility Security Requirements) and TSR (Trucking Security Requirements) can help you sleep better. In addition, the Qualified Carrier (QC) standard provides freight carriers with an option to prove to their customers that they fulfil the legal, economic and social requirements of their business.

Since certifications according to ISO 50001 will soon be based on ISO 50003, this issue includes an overview of relevant changes as well as a look at the various standards that make up the 50001 family of energy management standards.

Updates on ISO 37001, FSSC 22000 and the upcoming revision of SMETA 6.0 round off this issue, followed by a customer profile that shows how an SME from South Africa overcomes the challenges of today’s climate of limited economic growth in their country by employing ISO 9001:2008 as the guideline for the PDCA (Plan, Do, Check, Act) cycle, and to ensure customer value added in the processing, manufacturing and delivery activity.

Posted in DQS-Holding News

SMETA 6.0: Sedex updates their Ethical Audit Format

SMETA logoWith an estimated 230,000 audited sites, SMETA may well be the most widely used ethical audit format in the world. In order to reflect the ongoing evolution of ethical auditing techniques, Sedex has updated the format and aims to publish SMETA 6.0 in early April 2017. It will then be immediately available for use. After May 31st, 2017, SMETA 5.0 will no longer be available. We recommend to transition to the new version as soon as possible, in order to ensure that the audit results will be fully recognized by all users in the future.

What is SMETA 6.0?

Like its predecessor, SMETA 6.0 is an audit format that describes good practice in ethical auditing. As one of the most commonly used ethical audit methodologies in the world, SMETA plays an important role in the effort to ensure responsible sourcing and transparency in supply chains. SMETA audits focus on labor standards, health & safety in the workplace, and optionally also on environmental aspects and ethical business practices.

Because the SMETA methodology is recognized by an ever increasing number of companies and the audit results can be shared in the Sedex Advance Database, the unified methodology reduces audit duplication and lightens the burden for suppliers.

What’s new in SMETA 6.0?

Although SMETA 6.0 provides a number of improvements, it preserves the structure and underlying principles of its predecessors. There are few new requirements and suppliers that are already in conformity with SMETA 5.0 should not have significant problems with the update. This is hardly a surprise, given the fact that SMETA is based upon the ETI Base Code, which has not seen major changes in the last couple of years.

Still, the new version introduces a number of improvements and changes:

  • Sedex has created a Supplement for Private Employment agencies, to assess the working conditions of workers who are supplied by private employment agencies to work temporarily at user enterprise sites.
  • Section 0.A on Human Rights: A new section has been dedicated to the management of human rights. The section focuses on assessing the extent to which businesses and their respective sites understand and manage their human rights impacts. Information will be gathered as observations rather than non-compliances, as specific non-compliances are captured in the other relevant sections of the audit report. The section does not only concern the human rights of workers at the site, but also those of local communities and other stakeholders. SMETA 6.0 is not a full Human Rights Assessment, but instead a check on the site’s implementation of processes to meet their human rights responsibilities.
  • Each section now contains measurement criteria for good examples, which gives greater visibility to good practices that go beyond the requirements of the code or the law.
  • Section 8 – Regular Employment contains a new set of measurement criteria related to recruitment practices. The purpose of these new criteria is to provide greater transparency on the situation of agency workers and contracted workers.
  • The Pillar ‘Business Ethics’ has been overhauled. Whereas in version 5.0 all potential for improvement in this area was reported as observations rather than non-compliances, from version 6.0 onwards it is possible to note non-compliances for business ethics. The section focuses on compliance with the applicable laws and regulations as well as the prevention of fraud, bribery and corruption.

Where can I find the relevant documents?

SMETA guidance consists of 2 parts, with one part describing the audit methodology (called “Best Practice Guidance” – BPG) and the second part details Measurement Criteria. Both documents will be available on the Sedex website for free and without registration as soon as they have been published. Also available for download are a template for the SMETA audit report and a template for the corrective action plan.

Does DQS provide ethical audits according to SMETA 6.0?

Yes, we do. DQS is a member of the Sedex Associate Auditor Group. All of our ethical auditors have received extensive training on the SMETA methodology. We have auditors all over the globe and use local auditors whenever possible. Visit the website of www.dqs-cfs.com or contact our local offices to learn more!

Article by Dr. Thijs Willaert, CSR & Responsible Sourcing, DQS CFS GmbH

Posted in DQS-Holding News

Goldwind International achieves integrated DQS certification

Goldwind International certificate presented to Tony Pan

Established in 1998 in China, Goldwind pioneered the Chinese wind generated power market. It became the first company in China to enable country-wide wind generated power. Currently, Goldwind is one of the leading wind turbine manufacturers in the world having presence on six continents with offices and or staff in over 14 countries. It is the largest wind generated power company in China. Goldwind International Holding (HK) Limited (or GWI) certified by DQS, is now operating in Australia, USA, Chile, Panama, South Africa and Southern Africa as well as in a number of other countries.

In the picture: Mr. Tony Pan, CEO of GWI, receives the certificate from Mr. Zhang Wei, MD of DQS Asia Pacific

With over 6,000 employees of which 800 are working in the research and development Goldwind has installed and is operating and maintaining over 19 Giga Watts of wind power capacity. There are over 15,000 wind turbines in operation. Investors are enjoying up to 20 years full warranty on Goldwind turbines. In order to achieve high levels of reliability and availability Goldwind International (GWI) contributes to the lifecycle of turbines through its outstanding technical support, project management, operation, service and maintenance.

This remarkable achievement of integrated management systems certification was managed by DQS Australia with valuable assistance provided by DQS Holding, DQS China, DQS USA offices and auditors. The complexity of these multisite audits and speed and efficiency in delivering DQS auditing services was exemplary and amongst the best to date.

Renewable energy is imperative to enable global environment sustainability. Goldwind is dedicated to this high priority through its remarkable process of innovation for a better tomorrow.

Mr Tony Pan, Chief Executive Officer of GWI commented on the achievement,

“It is really exciting and great news for Goldwind. On behalf of Goldwind International, I would like to thank all DQS members for your professional work and sincere cooperation throughout the project. Meanwhile we believe the issue of the certification is just the first great milestone and we need to keep continuous effort to improve our management to achieve even higher targets.”

Lance Brendon, Managing Director of DQS AUSNZ stated:

“This is an excellent example of DQS international strength when our offices combine efforts and deliver high performance certification service unmatched by our competitors. We wish to thank Goldwind International for appointing DQS as its certification partner and look forward to provide global support in many countries where Goldwind turbines will continue to generate renewable energy.”

Posted in DQS-Holding News

ISO 9001:2015 offers risk-based thinking for logistics sector

For many expediters and logistics service providers, quality is the decisive selling point. Their customers expect reliable and damage-free handling of goods, which is why many logistics companies have a certified quality management. The latest revision of ISO 9001, released in 2015, now requires organizations to systematically consider risks and opportunities related to their business activities – the so-called risk-based approach.

Coming from the conviction that consistent quality is best achieved by a consistent modus operandi, ISO 9001 interprets quality by the stability of processes as well. In this context, ISO has also integrated the consideration of risks and opportunities. Nowadays, almost all organizations are looking for opportunities to improve their process quality as part of a continuous improvement process (CIP). The revised standard, however, emphasizes much more strongly that risks may have a long-term impact on the quality of performance: should a contingency risk be identified, organizations are urged to take appropriate measures. “The standard requires the evaluation of risks”, reports Andreas Völkerding of DQS GmbH. “Practically, it’s required to systematically determine factors that could negatively influence the organization’s desired outcomes.” This creates a need to evaluate processes with respect to disruption potentials, both technically and organizationally. “This is aimed at concrete goals, such as the punctuality of deliveries, or a sufficient number of truck drivers for new and existing transport orders,” clarifies Andreas Völkerding.

To carry out processes seamlessly, both human and technological assets need to mesh optimally. Hence, in addition to organizational measures that support employees optimally in their work, impeccable technical equipment is indispensable. For example, if equipment is exposed to continuous wear due to a high degree of utilization, replacement investment has to routinely be taken into account.

Determine the focus
In practical terms, it is important to link related topics like quality management and process-supporting IT, and to consider both economic and image factors. It is necessary to look closely at the chain of responsibilities within the organization. Are new employees adequately instructed and familiarized with all critical factors? Do they know all valid company regulations – and are they aware of the risks addressed by them? “For example, wherever particularly valuable goods are being loaded, external persons may not enter the warehouse, or may only enter if escorted,” reports Andreas Völkerding. “This applies also to drivers making or picking up deliveries, who have to abide by the relevant safety and security regulations”, the experienced auditor adds.

To develop measures, it is necessary to distinguish between risks to valuable property, legal liability, or damage to the organization’s property. The next step is to determine the probability of realization and the consequences thereof. Once this has been done, the organization can develop measures suitable to reduce unwanted effects, and thus risks.

Emergency plans simplify return to business-as-usual
This includes also the creation of emergency plans for the most serious operational risks, in order to enable a rapid return to stable processes. All the same, there may be risks that cannot be reduced further, or that the organization is willing to accept, e. g. to utilize an opportunity. “When dealing with risks, a systematic planning process is recommended,” Andreas Völkerding advises. Such a planning process deals with the development of appropriate measures that are effective given the organization’s requirements. E. g., organizations using a high-rise packing system cannot tally, place into or release from stock if they experience a power breakdown. “In a case like that, an emergency power supply may be considered – but only if it delivers enough power to supply the entire installation for a sufficiently long time,” the auditor emphasizes.

Quality requires information
ISO 9001 does not require organizations to maintain documented risk management. However, in the age of digitalization, it is clear that a failure of computer systems is linked to risks that are continuously growing and harder and harder to evaluate. In order for those risks not to happen, it is recommended that logisticians construct an information security management system in parallel to their quality management system. “Quality and information security mesh tightly,” finds Andreas Völkerding. Order data are central to this: if they are missing, operational processes stop. If such data is inadequately protected, economic espionage can easily access sensitive information about industrial organizations or wholesalers. “Given a quantity structure and delivery address, strong conclusions may be drawn regarding the business of a competitor,” the trained logistics expert emphasizes. By implementing an information security management system (ISMS), organizations are starting a continuous process of planning and evaluation focusing both on the availability of information, and thus the continuity of business processes, as well as the security of information within the organization. It makes sense in a field closely meshing with quality to also rely on systematic management, because the standards, which are related, also closely mesh. “By deciding in favor of this, you decide to pick up the ball that was thrown by ISO last year with the revised standard last, and the risk-oriented approach it incorporates,” resumes Andreas Völkerding.
Andreas Völkerding is a DQS auditor assessing i.a. conformity with ISO 9001 (Quality Management) ISO 14001 (Environmental Management), BS OHSAS 18001 (Occupational Health and Safety Management) and TAPA (Transported Assets Protection Association) as well as the European GDP guideline.

To learn more about what a DQS certification to ISO 9001:2015 can do to address risk in your logistics company, please contact the DQS office nearest you. Their contact data can be found on this website at https://www.dqs-holding.com/en/contact-us/international.

Posted in DQS-Holding News

DQS certifies an automobile legend: Bugatti now with ISO 9001

Bugatti Chiron and the audit team of DQS and Bugatti

Even automobile legends cannot get past the requirements of ISO 9001, if they want a DQS certificate: Bugatti

What they make in Molsheim-Dorlisheim in Alsace really isn’t a commonplace thing, but a breathtaking example of automotive design built with the most exacting degree of precision: The Bugatti Chiron

To simply call it a car almost borders on the insulting. To quote the manufacturer: “It’s the most powerful, fastest, most luxurious and most exclusive super sports car in the world”. 8 liters of displacement, 1500 hp, “unbelievable acceleration which only comes to an end in the twilight zone somewhere beyond the 400 km/h mark”, individually configured vehicles and its price . . . ah, what’s money anyway? However, what enhances the Chiron’s value beyond these facts: its production has now been certified according to ISO 9001:2015 by DQS.

Lead auditor Ferdinand Freund and co-auditor Christiana Rambow-Krummeck had the task, or rather the opportunity to look behind the curtain both at Bugatti Engineering GmbH as well as at Château Saint Jean in Molsheim, where the legendary Bugattis are built. In the context of this certification, the development site Bugatti Automobiles S.A.S. was also up for an audit.

Customer emphasis permeates everything here. The Chiron is not produced in a production hall. No, here they speak of an “atelier”: in three assembly boxes, highly qualified mechanics each assemble one vehicle. In the departments “Exterior”, “Interior” and “Final Touch”, the vehicles receive their outer skin and their interior fittings. Wholly individual, just like their buyers – who, incidentally, are able to observe the beginning and end of the creation of their vehicle in real life. What makes a Bugatti so unique and whose wishes become reality when, is traceable at any given time: Each vehicle file meticulously reflects the complete status of all parts and all checks – each Bugatti is a truly unique specimen. Christiana Rambow-Krummeck was just as enthusiastic about the management system as she was about the Chiron: “A fascinating, unique and emotional vehicle that is a unique customer experience.”

Form follows Performance”, is the motto of Bugatti’s designers for the Chiron. “Certificate follows Audit”, is the summary of our auditors after the eventful days at Bugatti. Center stage, unimpressed by the audit and surrounded by the team of managers and auditors: the Chiron.

Posted in DQS-Holding News