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Category: DQS-Holding News

IFS GAP Guide has been published

The IFS GAP Guide supports all IFS auditors who want to perform IFS audits and IFS split audits. It applies to IFS Food, IFS HPC, IFS PACsecure Standards and Global Markets. However, the guide is not only recommended reading for auditors – companies that are audited can also benefit from the information.

This guideline is a support to all IFS Auditors who conduct IFS Certification Assessments against any kind of the IFS product Standards (IFS HPC, IFS PACsecure or IFS Food) and IFS Global Markets Development Programs. In many parts it fits to IFS Logistics and IFS Wholesale/Cash and Carry
standards as well.

The aim of this guideline is to describe the specifics of an IFS Assessment, the role of the IFS Auditor and the steps to follow in order to ensure the high level of quality and effectiveness of an IFS
Assessment.

 

 

Posted in DQS-Holding News, Uncategorized

Understanding and assessing the risks and consequences of climate change – ISO 14091

Climate changeAdequately addressing climate change is an urgent challenge that affects businesses of all sizes. The ISO 14091 standard helps companies to adapt to climate change. Below we have summarized all the important information for you.

While rising temperatures are affecting agricultural production, extreme weather events are impacting infrastructure and disrupting supply chains – a development that is causing headaches for many companies.

While measures aimed at keeping climate change below the 1,5 degrees Celsius limit are more important than ever, we must not only fight climate change, but also adjust to it. In doing so, it is essential to understand and assess what climate-related risks companies are exposed to and how susceptible a company is to damage.

Assessing climate change risks with ISO 14091

ISO 14091 “Adaptation to climate change – Guidelines on vulnerability, impacts and risk assessment” helps organizations assess the impacts of climate change and develop and implement a risk assessment capable of evaluating current and future climate change risks.

The standard provides guidance on the use of screening assessments and impact chains that enable qualitative and quantitative analysis. This information helps companies make better business decisions. The information, documented in an internationally consistent manner, also helps with climate-related reporting.

ISO 14091 is the latest standard in the ISO 14090 series. It describes the many elements of climate change adaptation, including pre-planning, adaptation planning, implementation, monitoring and evaluation, and reporting and communication. You can download this standard here.

What DQS can do for you

DQS is your partner for verification and validation of sustainability reporting. We are at your side – with smooth audit planning, experienced auditors and in-depth audit reports.

Contact us with questions or sign up for our newsletter to receive regular updates!

The article is published on the DQS CFS website by CONSTANZE ILLNER

CONSTANZE ILLNER
Constanze Illner is Research & Communication Officer at DQS CFS GmbH

Email constanze.illner@dqs.de

Posted in DQS-Holding News

New portal for clients – MyDQS 2.0

The previous portal for MyDQS customers was completely redesigned and put into operation by DQS GmbH in March this year (2021).

With this complete review of MyDQS, we are taking the next step in digitizing our processes and communication channels.

In MyDQS 2.0, you’ll find details of your site, as well as information about your audits and certifications – no matter which DQS office is responsible for your procedures.

Here are the key features of the new customer portal:

  • Information panel for reviewing the audit status with additional analytical information and reporting functions
  • Every location (site) of a client that serves DQS is available regardless of where or which office and country works with this location
  • The user interface is clearly organized and intuitive
  • In the user administration section, users can receive authorization individually for more than one location
  • MyDQS 2.0 offers transparency and status control for each location thanks to our Digital Audit Manager, inconsistencies and audit capabilities performed with this digital audit tool are visible and can be monitored and analyzed.
  • It is possible to analyze and compare the audit results from the Audit Manager with other audits in the same organization
  • Easy-to-use options for downloading .pdf, .csv or .xls documents for audit results are available
  • MyDQS 2.0 contributes to the continuous improvement of management systems throughout the organization
  • With MyDQS 2.0, reports and certificates can be easily downloaded
  • MyDQS 2.0 provides an update of the status of audits: information about your auditors and customer service settings
  • The encryption method for login is based on a high level of security
  • MyDQS 2.0 layout is adaptive, which means that it automatically adapts to the user’s monitor, such as smartphones or tablets

You will find detailed information in the MyDQS 2.0 Release Letter and the MyDQS 2.0 User Guide.

Posted in DQS-Holding News, DQS-Ukraine news, Uncategorized

Information security with ISO 27001 and DQS

In times when data and information are traded like rare commodities, their protection is indispensable. An optimal basis for the effective implementation of an integrated security strategy is a well-structured Information Security Management System (ISMS) according to the ISO 27001 standard, an internationally recognized standard for information security in private, public or non-profit organizations, which does not only deal with the aspects of IT security.

An information security management system according to ISO 27001 defines requirements, rules and methods to guarantee the security of information worthy of protection in the enterprise. The standard provides a model for the introduction, implementation, monitoring and improvement of the levels of protection. The systematic approach supports the protection of confidential company data against loss and misuse as well as the reliable identification and analysis of potential risks to the company and the implementation of appropriate measures to make them manageable.

Learn more about how your organization can benefit from an ISMS and a certification by DQS from our new brochure and the video, both of which can be found at our Information Security page. For information more specific to your organization or an offer, please contact a DQS office near you.

If you want to continue to read about the latest developments in the world of standards, and what’s new at DQS Group, please visit our social media channels

 

Dieter Stadler and the Corporate Marketing Team
Published on December 9, 2020
Posted in DQS-Holding News

DQS Compact Special. Human rights, expanded reports to the UN Global Compact, more diligence

More than 20 years ago, the first organizations joined the UN Global Compact. Meanwhile, it has become the world’s largest and most important corporate governance initiative. The vision of the UN Global Compact is a comprehensive and sustainable global economy based on ten universal principles.

Accountability for the implementation of the UN Global Compact will continue to grow. The EU is thinking in the same direction. Read about it in a special issue of DQS Compact.

 

 

Posted in DQS-Holding News

A new issue of DQS Compact!

Welcome to another interesting mix of customers stories, information about standards and a look at what is possible in the virtual world of management systems!

Internal audits are a necessary part of any management system, certified or not. And while they may not be everybody’s favorite part, there are ways to make them not only effective, but interesting. Don’t believe us? Read here what DQS GmbH has to say on this topic.

And while you’re having fun reading about TOPS and FLOPS, continue with an article about a truly entertaining customer of DQS Inc.: Choreography by Gail is a two-person casting and artistic service that adds glitter to an auditor’s report. Curious? Enjoy!

Do you like sea buckthorn? From our colleagues of DQS Russia comes a brief about their activities in Mongolia that puts this plant front and center, along with the certification of one of their largest hospitals.

For those who know him, look forward to Frank Graichen’s take on how to approach RISK in the context of ISO 9001 – and for all others, Frank is everybody’s favorite auditor trainer, as well as one of our top experts on this subject. If there are any “effects on uncertainty” still in your mind, he will turn them into opportunities.

Which is what DQS GmbH did, actually, when they decided to “go virtual” with their annual customer event, hosting their first Online Congress and Trade Fair a few weeks ago. It was a grand success and well worth the huge amount of effort that went into it, judging by what attendees said.

We close the issue with a news item confirming the Notification of our MED subsidiary, which will be of interest to anybody looking for CE marking in that field.

The editorial staff and contributors hope you will enjoy this issue, and look forward to receiving news from your corners of the world for our next issue soon! Please send to IBDMarketing@dqs.de or your country’s Business Developer.


Posted by Träm Petra on 10/30/2020

Posted in DQS-Holding News

Sedex has created its own remote audit program

Sedex has created a remote audit program called Sedex Virtual Assessment (SVA).
DQS CFS staff were involved in the working group.
Sedex Virtual Evaluation is a due diligence tool that the auditor uses to remotely evaluate performance through video conferencing. This provides a practical alternative when a SMETA audit cannot take place.
The Sedex virtual appraisal is coordinated with SMETA, with the aim of giving as much idea as possible about the working conditions at the appraisal site. After a stage of careful planning, the auditors conduct a virtual tour of the assessment site using video technology, as well as check management systems and documentation.

On the Sedex Virtual Assessment (SVA) website, you can learn how SVA works, how you can use SVA, and information about the fee for entering information.

Important information:

  • SVA is not a SMETA audit. While SVA is consistent with SMETA, it is a tool of due diligence to ensure maximum remote information about the conditions of the assessment site.
  • SVA may not be suitable for every site. DQS determines whether the place of assessment meets the established criteria, such as a good WiFi connection, type of work, available room for interviews, etc.
  • Customers should ensure that their customers accept SVA instead of SMETA audit due to the COVID-19 situation.
  • The remote audit report is uploaded to Sedex Advance and must follow SMETA processes. Database fees apply.
  • Auditors for the use of SVA undergo distance training in auditing – this is part of the DQS SVA program for Sedex.
Posted in DQS-Holding News

DQS Group is holding a free live webinar for customers on June 3 and 4!

Do you have questions about remote audit?

What should be clarified in preparation for a remote audit? What security aspects need to be considered? Is it possible to conduct a remote audit only during a Covid-19 pandemic or not? Finally, how does DQS prepare its auditors for remote audits?

Get answers at the DQS webinar: “Remote audit – areas of application, opportunities and challenges”

The remote audit, ie the audit without the personal presence of auditors at the audit site, activated by the current pandemic, is becoming increasingly important, it has been allowed before, but not enough attention has been paid.

Based on the many remote audits conducted during this time, we will be happy to share our knowledge and experience with you and help you find this audit method realistic and effective for your company.

This webinar is moderated by Frank Greichen, DQS Auditor and current Director of Audit Management and Competence at DQS GmbH. He will explain how remote audits work and how they differ from “classic audits” in his webinar.

Here’s the contents of our free webinar:

  • Results of our customer and auditor survey on the readiness for use and quality of remote audits.
  • What distinguishes a remote audit from “classic” audit methods.
  • Which software tools are used and how these have proven themselves.
  • Which preparations are necessary to implement this audit method effectively and efficiently.
  • For which subject areas and process groups remote audits can be usefully applied, but also for which areas this is not the case.
  • Which limitations, errors and obstacles are revealed in the practical application? What experiences have been made and what recommendations are available?

Як можна брати участь в цьому вебінарі?

Все, що потрібно для участі, це доступ до Інтернет і телефон. Презентація вебінару триває близько 45 хвилин. Після презентації буде достатньо часу для відповідей на питання. По закінченню вебінару учасники отримають презентацію в форматі PDF.

Sign up here for one of these free DQS webinar sessions:

3 June 2020 at 15:30 hrs. CEST

4 June 2020 at 10:00 hrs. CEST

The language of the webinar is English.

 

Be sure to follow us on the corporate website DQS  and DQS Україна

in social networks onа Facebook, Twitter, Telegram, LinkedIn and YouTube.

 

Posted in DQS-Holding News

DQS offer for the hotel business to increase customer confidence during the pandemic

In the difficult times of the global Covid-19 pandemic, the hotel business will lose almost the most. The pandemic changed everything. In order to survive in difficult times, adapt quickly and recover, hotels must offer new standards of gaining and maintaining customer trust. When choosing hotels, guests will have one priority above all: hygiene and safety. In addition to the unconditional importance of preventive measures, there is the task of convincing communication with customers who need to know and trust the hotel they choose. Through independent auditing and certification, hotels can confirm compliance with their care responsibilities, demonstrate transparency and gain the trust of their esteemed guests.

DQS-CFS GmbH within the voluntary certification of GC-MARK HELLO HYGIENE! an audit protocol was developed to provide independent confirmation to hotels and restaurants that they had taken the necessary preventive measures during the pandemic.

In the event of disputes or lawsuits, the question of what level of care can reasonably be expected is often crucial. Due diligence audit by DQS helps businesses assess due diligence on international standards and benchmarks, confirms the level of care, reduces liability risks, protects reputation, and generally helps to gain and maintain customer trust.

We recommend reading the information brochure, sample certificate.

If you are aware of the competitive advantages of DQS certification as part of the GC-MARK HELLO HYGIENE! voluntary certification, contact DQS Ukraine for further action.

Posted in DQS-Holding News

BUSINESS CONTINUITY MANAGEMENT: ARE YOU READY?

Building on DQS REMOTE’s remote audit and service delivery initiative, DQS-CFS GmbH has developed the i-Assessment product to assess business continuity management.
The i-Assessment of ISO 22301 is a simple tool for assessing the compliance of your business continuity management (BCM) system. Based on an online questionnaire containing about 60 questions, you will receive a report outlining your strengths and weaknesses, as well as a certificate with a total score.
Depending on how familiar you are with your business continuity management system, it takes about an hour to evaluate.
The tool can be used as a stand-alone tool, or as the first step in a complete remote audit.

Posted in DQS-Holding News

Pandemic Due Diligence Assessment from DQS-CFS GmbH

Epidemics and pandemics can stop businesses. Although COVID-19 is a prime example, it is not the first and will not be the last pandemic to seriously affect business continuity. Even local epidemics can bring business to its knees – especially when unprepared. The self-assessment procedure developed by DQS-CFS GmbH allows you to evaluate your due diligence measures and discover your level of preparedness.
Assessing due diligence in a pandemic is a new online tool that allows you to obtain independent confirmation that your company is fulfilling its duty of care properly.

Posted in DQS-Holding News

DQS Remote is a new DQS initiative

Over the past month, Google’s search for “remote audit” has been searched twice as often as usual.

The situation in the management certification system has changed dramatically. Events that are happening now can change the audit business forever. As the scale of the pandemic unfolded, DQS began working to bring its services into line with the new reality.
Following the new trends caused by the COVID-19 pandemic, DQS has launched a new DQS Remote initiative. This is a site that provides information on all DQS remote experience, including remote auditing of quality systems, vendors, distance learning, and more.
To get acquainted with the site, go to https://remote-audits.com/.

Posted in DQS-Holding News

DQS CFG CORONA INFORMATION PAGE

DQS CFG posted on its website COVID-19 Coronavirus information page:

CORONA INFORMATION PAGE

The outbreak of the corona virus has a significant impact on the planning and timely execution of certification audits worldwide. As this is an exceptional situation, exemptions have been adopted by the accreditation bodies and the scheme owners. Above all, these serve to avoid negative effects on the certification status of certified as far as possible.

This page was updated on March 30, 2020. Changes made relate to the following scheme: FSSC 22000. The information is very much subject to change as the situation unfolds. Please check back regularly.

Even during this extreme situation, the requirements of the accreditation bodies and the scheme owners must be complied with. We recommend all certified sites to familiarize themselves with the provisions made and, in doubt, to contact their account manager.

WHAT ARE THE CONSEQUENCES IF AN AUDIT CANNOT BE CARRIED OUT ON TIME? CAN THE REGULAR AUDIT BE REPLACED BY A REMOTE AUDIT?

Different exceptions apply to the different schemes and standards. As the situation is still developing, further exceptions may be introduced in the coming days and weeks.

  • BRCGS Standards: If audits cannot take place and a certificate is about to expire, BRCGS provides the option of extending the certificate up to a period of 6 months. This extension will be based on a risk assessment by the site’s current certification body and will be verified through the exchange of relevant documents and an interview process. Once the site becomes accessible, the full onsite audit will take place as normal. You can find more detailed information here.
  • IFS Standards: If audits cannot be conducted within the specified timeframe the certificate will expire. An extension of the certificate without an audit is not possible. The IFS database will show that the certificate could not be extended due to the corona pandemic. However, a regulation for remote audits is currently in development.
  • FSSC 22000:
    • If a recertification audit cannot be carried out on time, FSSC 22000 provides the option of extending the certificate up to a period of 6 months. This extension will be based on a documented risk assessment by the site’s current certification body. The full V5 recertification audit needs to take place within the 6 months validity extension window, with sufficient time to ensure that the extended certificate does not expire, and continuous certification is maintained.
    • If a surveillance audit cannot be carried out on time, the certification body will conduct a risk assessment, an interview and exchange relevant documents with the site. This could lead to a certification decision to maintain the certificate, suspend the certificate or postponement of the surveillance  audit by a maximum of 6 months within the calendar year.
  • EFISC – GTP: Both surveillance and recertification audits can be postponed for a maximum period of six months.
  • FAMI-QS:
    Surveillance audits that could not be carried out on time due to the corona pandemic must be rescheduled until July 31, 2020 at the latest. In the event that it is not possible to conduct the surveillance audit by July 31st, the certificate must be suspended for a period of three months. If no audit is carried out within these three months, the certificate must be withdrawn.
    Recertification audits: Until September 30, 2020, recertification audits can be conducted remotely. Expiring certificates cannot be extended without an audit. If a site applies for certification after its certificate has expired, it must start with an initial audit, but the stage 1 audit can be skipped.
  • QS: The regulation is described in an information letter.
  • ISO 9001 – ISO 14001 – ISO 22000 – ISO 22301 – ISO 22716 – ISO 37001 – ISO 45001 – ISO 50001 …: Taking into account the applicable accreditation requirements, DQS CFS GmbH has decided to accept alternatives such as remote audits, under clearly defined circumstances. In accordance with the accreditation requirements, DQS CFS GmbH is obliged to carry out a risk assessment based on the information provided by the certified organization. A remote audit will only be possible after a positive risk assessment.
  • EFfCI GMP: Both surveillance and recertification audits can be postponed for a maximum of six months, without any consequences for the certification status.
  • EN 16636 – CEPA Certified: Until informed otherwise, all audits can be conducted remotely.
  • VLOG: audits can be postponed in consultation with DQS CFS GmbH.

I NEED TO CANCEL AN ALREADY PLANNED AUDIT. HOW DO I PROCEED?

In general, it should be noted that cancellations are only possible if an audit would pose an unreasonable risk or is simply not possible due to travel restrictions stemming from the current situation with the corona pandemic.

If you feel compelled to cancel a planned audit, please inform us immediately.

You can cancel the audit by writing an email to info@dqs-cfs.com and informing us of the audit dates that need be canceled. Please also inform us about the time window during which audits are not possible. This procedure applies to both announced and unannounced audits.

If you have not informed us about an audit cancellation and the auditor has already begun travelling to your site,  the entire costs of the auditmust be reimbursed.

Please note that the exceptions apply until further notice only for cancellations of the audit dates in March and April 2020.

Posted in DQS-Holding News

We are DQS – 35 years of successful partnership

We are on a mission to provide value-adding assessments in order to guide organizations toward sustainable success.

We are 2500 auditors from 85 offices performing 125 000 audit days per year at 65 000 sites in 130 countries around the world.

And we are on a journey since February 1985 when DIN (German Institute for Standardization) and DGQ (German Society for Quality) founded DQS as the first Certification Body in Germany. Operations commenced under the first Managing Director Dr. Wolfgang Hansen just five months before the first draft of what would become ISO 9001 was published.

Join us as we explore our history, and make plans for our future:

 

 

Published by Dieter Stadler and the DQS Corporate Marketing Team

Posted in DQS-Holding News

Train-the-Auditor-Trainer 2020 took place at DQS

The annual Train-the-Auditor-Trainer 2020 (TTAT) event took place on January 16-17, 2020 in Frankfurt. About 90 experienced auditors from 50 countries came together again in the Rilano Hotel and participated in the annual two-day training that focused on the standards ISO 9001, ISO 14001, ISO 45001 and ISO 50001. This event will be followed by local trainings in international DQS offices, thus ensuring the calibration of DQS Auditors all over the world.

The motto of this year’s training was Digitalization. The Managing Director of DQS Holding GmbH, Mr. Michael Drechsel, started with the presentation of the results for 2019 and gave an outlook for 2020. He also described how a certification body like DQS can possibly contribute to the 17 sustainable development goals (SDGs) of the United Nations.

Highlights of the TTAT training were topics concerning

  • How will auditing be in 15 years when DQS will be 50 years old
  • Four live remote audits with DQS customers
  • Auditing of highly digitized processes
  • Evaluation of audit findings
  • Audit planning of integrated management systems.

Participant from Ukraine was Head of General Certification and Management System Department LLC «DQS CERTIFIC UKRAINE», DQS Lead auditor for ISO 9001, ISO 14001, ISO 45001, TAPA (TSR, FSR, PSR) Gavrylko Oleksandr.

Posted in DQS-Holding News, DQS-Ukraine news

DQS Compact: Step-by-step to more information security


Welcome to the fourth edition of DQS Compact this year! With this release, we are launching a new series designed to take the reader step by step for greater information security.The editorial board once again collected stories from various DQS offices, standards and clients around the world.

 

 

 

Posted in DQS-Holding News

RBA VAP Social Audit

RBA VAP AuditValidated Assessment Program (VAP) is the social audit program of a Responsible Business Alliance (RBA). This alliance is made up of leading global brands that have agreed on a common Code of conduct and social audit process to ensure social responsibility in their supply chains.
Today, it is a global alliance of more than 150 companies with a combined annual revenue of $ 5 trillion. Not only are these companies obliged to comply with the Code of conduct, but they also keep their first-level suppliers up to the same standard. The RBA has developed an audit protocol to ensure compliance with the Code of Conduct.
DQS is one of the few audit firms that is allowed to evaluate compliance with the Code of conduct. As an approved VAP audit firm, DQS will be pleased to have you in the supply chain social responsibility audit. With the help of a global network of offices and auditors, the DQS Group is pleased to assist you worldwide.

See additional material here.

Posted in DQS-Holding News

GDP Pharma is becoming global: UPS and WFS are now DQS certified

Starting in 2019 DQS Holding, based on the competence of DQS GmbH in this field, has begun to promote GDP (Good Distribution Practice) – EU Guidelines for Good Distribution Practice of medicinal products for human use (2013/C343/01) globally.

DQS Holding offered training sessions and defined the international process of work audits in this field. Currently, 14 auditors from eight countries are properly qualified.

The first outcome of GDPR competence development has occurred in Africa. DQS South Africa has awarded its customer the first GDP World Flight Services certification for their sites at Johannesburg and Cape Town.

A press release published by WFS: WFS Press Release 22-10-19

Posted in DQS-Holding News

Digitalization made easy with ISO 9001:2015

Management systems have a reputation of being too paper based on the need to document information. Many organizations therefore choose a software solution to convert paper stacks into digital data. However, digital data is subject to information security and legislation of information security.
After a careful study of this situation actually reveals:
– ISO 9001 has never required paper documents to create, maintain, and improve management systems;
– Software solutions can only support management systems if the business processes themselves support digitization. Otherwise, the problems will only be transferred to another medium, which can make the situation worse as digitization creates its own problems.
– The protection and security of information and personal data has always been problematic for stakeholders such as customers, partners and employees.
So how can an organization benefit from digitalization and still meet all the relevant requirements of the standard? A deeper look at ISO 9001 shows that this standard has a lot to do. Not only is ISO 9001 compatible with the advancement of digitization, it can be easily used to facilitate and support digital development.

Andreas Altena and Angelika Müller

Original article: Customer journal no.86- III/2019 p. 6

Posted in DQS-Holding News

DQS Compact: Are you safe enough?

Welcome to this year’s third edition of DQS Compact, where our editiorial team has once again collected stories from various DQS offices, standards and customers the world over.

We start this issue with TISAX and why (not only) the automotive industry is so excited about it, followed by the third installment of our series about ISO 45001 and the importance of worker participation and consultation for Occupational Health and Safety.

On the subject of Logistics, you can read here about TAPA and why UPS thinks having their GDP certified by DQS was a good idea, while two DQS auditors share with us their insights on the digitalization of quality management, and we share in the pride of TDK and DQS Inc. about their certification celebration.

Rounding this off are some certificate presentations by DQS Malaysia to Aerospace customers. Enjoy the happy faces that stand for customers who are very satisfied with the services our international offices and auditors deliver!

If you want to continue to read about the latest developments in the world of standards, and what’s new at DQS Group, please visit our social media channels

Dieter Stadler and the Corporate Marketing Team

Posted in DQS-Holding News

What’s new in food safety this month?

Food safety culture is the new buzzword in the industry; starting with BRCGS Food Version 8 coming up in February 2020, we expect to see more demand for the “shared values, beliefs and norms that affect mindset and behaviour toward food safety in, across and throughout an organization”, as the Global Food Safety Initiative*s (GFSI) technical working group defines it. To help organizations identify and develop their own food safety culture, GFSI has published a position paper regarding food safety culture that deals with three main topics:

  • The essential role of executives within an organization (a point that also plays a significant role in the revision of ISO 9001: 2015)
  • Factors such as communication, education, cooperation and personal responsibility
  • Skills such as adaptability or risk awareness to translate food safety practices from theory to practice

Here you can access the summary of the position paper.

On August 1 BRCGS launched the Global Standard for Packaging Materials Issue 6 – and it is not just the name that was subject to a change. The new BRCGS Packaging Materials – Issue 6 includes six major changes: two key changes concerning the protocol and four key changes regarding the requirements of the former Packaging and Packaging materials – Issue 5 certification.

Changes to the Protocol:
1. Removing the second hygiene category
2. Removing second/split unannounced audit option

Changes to the Requirements:
1. Corrective and preventive action: fundamental clause
2. Emphasis on product quality
3. Product safety and quality culture
4. Pellet, flake and powder control in the plastic industry

After publication of the new version, on August 1, 2019, there is a transition period of six months. The use of Issue 6 is compulsory for all certification audits taking place from February 2020 onwards. Here you can read more about the changes and download the new standard.

Introducing the new BRCGS Ethical Trade and Responsible Sourcing Standard
In the consumer goods industry, BRCGS Global Standards is widely recognized as one of the leading certification scheme owners for product quality and safety. With the new Global Standard for Ethical Trade & Responsible Sourcing, BRCGS is taking its experience with scheme management into the area of responsible sourcing. In this article, we provide an overview of what to expect from the new scheme.

In other food safety news: FSSC 22000 Version 5 – Main Changes

On June 3, FSSC 22000 published Version 5 of its certification scheme. One big reason for the revision is the publication of the standard ISO 22000: 2018 last summer, which is used as a basis for the GFSI benchmarked certification scheme. The new version includes mainly structural changes that we will present in this article.

 

Originally published in the current DQS CFS Newsletter

Dieter Stadler and the Corporate Marketing Team
Posted in DQS-Holding News

Please welcome a new edition of DQS Compact!

Welcome to the latest edition of DQS Compact, DQS Group’s digital customer magazine. This issue features expert articles and contributions by our global customers on a variety of revised and new standards and related subjects, such as ISO 45001, ISO 50001, GDPR, ISO 22000, and ISO 55001.

Since the European Union’s General Data Protection Regulation (GDPR) came into effect in May this year, companies all over the globe have been updating their data privacy policies and looking for confirmation of compliance. Read here about its significance and some of the questions and answers we can provide on this subject. Moving forward into certification territory, there are news here on the incipient transition of ISO 45001 and what this new ISO standard, based on BS OH 18001, will mean for workers and organizations alike. ISO 22000 for Food Safety is also undergoing revision, as well as ISO 50001 for Energy Management. Last, but certainly not least, we are particularly proud to showcase some of our first customers to the new ISO 45001 from around the globe. Read here what E.ON from Germany, CCAB AGRO from Brazil, and MACE from the United Arab Emirates have to say about their transition experience with our local DQS office.

We hope you will enjoy reading our magazine

DQS Compact Editorial Staff

 

Posted in DQS-Holding News

Published the first international standard in the field of occupational safety and security

Опубліковано перший міжнародний стандарт в сфері охорони праці та безпекиAfter many years of discussions on the standard for occupational safety and health management systems, an international standard on this topic was published. The final version of the new ISO 45001 standard was submitted on March 12, 2018.
A completely new standard ISO 45001: 2018, which replaced OHSAS 18001: 2007 was prepared by the ISO / PC283 committee and became the first standard in the history of standardization to be recognized internationally for OSH management systems. The new ISO 45001 standard has a high-level structure. The application SL is similar to other new or recently reissued ISO standards for management systems.

Standard ISO 45001: 2018 is the key for any organization in the field of occupational safety and safety in the workplace. It is a tool for maintaining staff health and improving the level of safety in organizations. Much attention is paid to the opinion of internal and external stakeholders, which is an important part of the risk-based approach to OSH management.
The requirements for migration from OHSAS 18001 to ISO 45001: 2018 were established in the mandatory document IAF MD 21: 2018. In accordance with this document, a three-year transitional period was established, which starts from the date of publication of ISO 45001.

Posted in DQS-Holding News

DQS Compact announces ISO 45001 publication date!

DQS Compact newsletter of DQS Group

This year’s first issue of DQS Group’s customer journal DQS Compact is just in time to announce the schedu

led publication date of the new ISO 45001, which is going to replace BS OHSAS 18001 within the next three years, after having been under development for the last five! Read here about the contents, background and changes coming up for all those looking to implement an occupational health and safety management system in accordance with this brand-new international standard.

ISO 19011, the standard for certification bodies, is also under revision – always good to know what is happening in this field. Other articles include a look at ISO 50003, an update on IFS 6.1 – and who knew there was a standard for plastic surgeons, and DQS can offer it? We are proud to showcase two of our excellent customers, from the US and Serbia.

If you like to stay up-to-date on standard developments and DQS inside news, simply suscribe to our news channel by clicking here.

Posted in DQS-Holding News

ISO/FDIS 45001 approved for publication

The FDIS ballot achieved 62 votes of approval, 4 votes of disapproval and 9 abstentions, si is now approved for publication as an International Standard.

ISO/FDIS 45001 has met the requirements of the ISO/IEC Directives, Part 1, clause 2.7.3 for approval, so can now be taken forward for publication.

We estimate that the publication process will take 2 to 3 weeks to complete (we cannot be more precise, as some factors are outside of ISO’s control e.g. designation of the ISBN number).

by Pärsch Matthias  in DQS Products & Standards

Posted in DQS-Holding News

New draft of ISO 50001 energy management standard

Published in 2011, ISO 50001 is a proven framework, helping industrial facilities, commercial facilities, or entire organizations to manage energy – including all aspects of energy use.

Like all International Standards, ISO 50001 has come under periodic review to ensure that it continues to meet the rapidly changing needs of the energy sector. This work is being carried out by the ISO technical committee responsible for energy management and energy savings (ISO/TC 301). The most important change for the 2018 version is the incorporation of the high-level structure, which provides for improved compatibility with other management system standards. The growth of ISO 50001 is expected to accelerate as an increasing number of companies integrate ISO 50001 into their corporate sustainability strategies and supplier requirements.

The Draft International Standard ISO/DIS 50001 was approved in November 2017, and the new version of ISO 50001 is expected to be published at the end of 2018. You can find out more about ISO 50001 on ISO.org.

By Li Rayanna in DQS Products & Standards 

Posted in DQS-Holding News

Managing people – our most critical success factor

This year’s annual meeting of DQS group’s managing directors from 47 countries emphasized the importance of the most critical success factor for any service providing organization: people. For an international certification body, that means people in the global offices, both junior managers and young office staff, as well as auditors. How to be an attractive employer for such a wide variety of people and their different expectations?

To provide some insights on this topic the group invited a well-known expert from the ranks of their own customers: Prof. Dr. Gunther Olesch is chief human resources officer at Phoenix Contact GmbH & Co KG, as well as lecturer at the Ostwestfalen-Lippe University, among other things. Under his leadership, Phoenix Contact has been listed among “International TOP employers” for the last 16 years running by the “Great Place to Work® initiative. In his presentation, Prof. Olesch shared leadership principles and attitudes for international collaborations, based on respect and acceptance of different values. He predicts that the future will see a competition for good employees, helped along by social media, and shows how to be prepared for this by knowing and meeting the needs of your employees and meeting them. However, good employee relations need to be embedded in an overall company culture, which allows for competence development and personal growth.

Of course the two-day meeting, which was held at the Lindner Congress hotel in Hoechst, a suburb of Frankfurt, also addressed a variety of topics specific to certification business, from its history to its future, and how to apply project management principles to change processes in order to develop business further. Participants discussed how to build awareness and understanding for management’s responsibility for business development, to apply the concept to a current development project or development target, and to build self-confidence in their own ability to manage change and development.

Next year’s meeting will be held in Berlin for the first time, where the DQS shareholder DIN (German Institute for Standardization) has their head office.

Posted in DQS-Holding News

New issue of DQS Compact: news about standards and companies

DQS Compact 80This, the latest issue of the DQS Group’s DQS Compact newsletter, includes a special feature on TAPA and quality management in the logistics sector, as well as an expert article on Energy Management, some very time-critical news on SMETA 6.0 and the success story of our customer Engineering Plastics in South Africa.

If you are worried about valuable cargo disappearing during storage or shipment, the TAPA Security Standards FSR (Facility Security Requirements) and TSR (Trucking Security Requirements) can help you sleep better. In addition, the Qualified Carrier (QC) standard provides freight carriers with an option to prove to their customers that they fulfil the legal, economic and social requirements of their business.

Since certifications according to ISO 50001 will soon be based on ISO 50003, this issue includes an overview of relevant changes as well as a look at the various standards that make up the 50001 family of energy management standards.

Updates on ISO 37001, FSSC 22000 and the upcoming revision of SMETA 6.0 round off this issue, followed by a customer profile that shows how an SME from South Africa overcomes the challenges of today’s climate of limited economic growth in their country by employing ISO 9001:2008 as the guideline for the PDCA (Plan, Do, Check, Act) cycle, and to ensure customer value added in the processing, manufacturing and delivery activity.

Posted in DQS-Holding News

SMETA 6.0: Sedex updates their Ethical Audit Format

SMETA logoWith an estimated 230,000 audited sites, SMETA may well be the most widely used ethical audit format in the world. In order to reflect the ongoing evolution of ethical auditing techniques, Sedex has updated the format and aims to publish SMETA 6.0 in early April 2017. It will then be immediately available for use. After May 31st, 2017, SMETA 5.0 will no longer be available. We recommend to transition to the new version as soon as possible, in order to ensure that the audit results will be fully recognized by all users in the future.

What is SMETA 6.0?

Like its predecessor, SMETA 6.0 is an audit format that describes good practice in ethical auditing. As one of the most commonly used ethical audit methodologies in the world, SMETA plays an important role in the effort to ensure responsible sourcing and transparency in supply chains. SMETA audits focus on labor standards, health & safety in the workplace, and optionally also on environmental aspects and ethical business practices.

Because the SMETA methodology is recognized by an ever increasing number of companies and the audit results can be shared in the Sedex Advance Database, the unified methodology reduces audit duplication and lightens the burden for suppliers.

What’s new in SMETA 6.0?

Although SMETA 6.0 provides a number of improvements, it preserves the structure and underlying principles of its predecessors. There are few new requirements and suppliers that are already in conformity with SMETA 5.0 should not have significant problems with the update. This is hardly a surprise, given the fact that SMETA is based upon the ETI Base Code, which has not seen major changes in the last couple of years.

Still, the new version introduces a number of improvements and changes:

  • Sedex has created a Supplement for Private Employment agencies, to assess the working conditions of workers who are supplied by private employment agencies to work temporarily at user enterprise sites.
  • Section 0.A on Human Rights: A new section has been dedicated to the management of human rights. The section focuses on assessing the extent to which businesses and their respective sites understand and manage their human rights impacts. Information will be gathered as observations rather than non-compliances, as specific non-compliances are captured in the other relevant sections of the audit report. The section does not only concern the human rights of workers at the site, but also those of local communities and other stakeholders. SMETA 6.0 is not a full Human Rights Assessment, but instead a check on the site’s implementation of processes to meet their human rights responsibilities.
  • Each section now contains measurement criteria for good examples, which gives greater visibility to good practices that go beyond the requirements of the code or the law.
  • Section 8 – Regular Employment contains a new set of measurement criteria related to recruitment practices. The purpose of these new criteria is to provide greater transparency on the situation of agency workers and contracted workers.
  • The Pillar ‘Business Ethics’ has been overhauled. Whereas in version 5.0 all potential for improvement in this area was reported as observations rather than non-compliances, from version 6.0 onwards it is possible to note non-compliances for business ethics. The section focuses on compliance with the applicable laws and regulations as well as the prevention of fraud, bribery and corruption.

Where can I find the relevant documents?

SMETA guidance consists of 2 parts, with one part describing the audit methodology (called “Best Practice Guidance” – BPG) and the second part details Measurement Criteria. Both documents will be available on the Sedex website for free and without registration as soon as they have been published. Also available for download are a template for the SMETA audit report and a template for the corrective action plan.

Does DQS provide ethical audits according to SMETA 6.0?

Yes, we do. DQS is a member of the Sedex Associate Auditor Group. All of our ethical auditors have received extensive training on the SMETA methodology. We have auditors all over the globe and use local auditors whenever possible. Visit the website of www.dqs-cfs.com or contact our local offices to learn more!

Article by Dr. Thijs Willaert, CSR & Responsible Sourcing, DQS CFS GmbH

Posted in DQS-Holding News

Goldwind International achieves integrated DQS certification

Goldwind International certificate presented to Tony Pan

Established in 1998 in China, Goldwind pioneered the Chinese wind generated power market. It became the first company in China to enable country-wide wind generated power. Currently, Goldwind is one of the leading wind turbine manufacturers in the world having presence on six continents with offices and or staff in over 14 countries. It is the largest wind generated power company in China. Goldwind International Holding (HK) Limited (or GWI) certified by DQS, is now operating in Australia, USA, Chile, Panama, South Africa and Southern Africa as well as in a number of other countries.

In the picture: Mr. Tony Pan, CEO of GWI, receives the certificate from Mr. Zhang Wei, MD of DQS Asia Pacific

With over 6,000 employees of which 800 are working in the research and development Goldwind has installed and is operating and maintaining over 19 Giga Watts of wind power capacity. There are over 15,000 wind turbines in operation. Investors are enjoying up to 20 years full warranty on Goldwind turbines. In order to achieve high levels of reliability and availability Goldwind International (GWI) contributes to the lifecycle of turbines through its outstanding technical support, project management, operation, service and maintenance.

This remarkable achievement of integrated management systems certification was managed by DQS Australia with valuable assistance provided by DQS Holding, DQS China, DQS USA offices and auditors. The complexity of these multisite audits and speed and efficiency in delivering DQS auditing services was exemplary and amongst the best to date.

Renewable energy is imperative to enable global environment sustainability. Goldwind is dedicated to this high priority through its remarkable process of innovation for a better tomorrow.

Mr Tony Pan, Chief Executive Officer of GWI commented on the achievement,

“It is really exciting and great news for Goldwind. On behalf of Goldwind International, I would like to thank all DQS members for your professional work and sincere cooperation throughout the project. Meanwhile we believe the issue of the certification is just the first great milestone and we need to keep continuous effort to improve our management to achieve even higher targets.”

Lance Brendon, Managing Director of DQS AUSNZ stated:

“This is an excellent example of DQS international strength when our offices combine efforts and deliver high performance certification service unmatched by our competitors. We wish to thank Goldwind International for appointing DQS as its certification partner and look forward to provide global support in many countries where Goldwind turbines will continue to generate renewable energy.”

Posted in DQS-Holding News

ISO 9001:2015 offers risk-based thinking for logistics sector

For many expediters and logistics service providers, quality is the decisive selling point. Their customers expect reliable and damage-free handling of goods, which is why many logistics companies have a certified quality management. The latest revision of ISO 9001, released in 2015, now requires organizations to systematically consider risks and opportunities related to their business activities – the so-called risk-based approach.

Coming from the conviction that consistent quality is best achieved by a consistent modus operandi, ISO 9001 interprets quality by the stability of processes as well. In this context, ISO has also integrated the consideration of risks and opportunities. Nowadays, almost all organizations are looking for opportunities to improve their process quality as part of a continuous improvement process (CIP). The revised standard, however, emphasizes much more strongly that risks may have a long-term impact on the quality of performance: should a contingency risk be identified, organizations are urged to take appropriate measures. “The standard requires the evaluation of risks”, reports Andreas Völkerding of DQS GmbH. “Practically, it’s required to systematically determine factors that could negatively influence the organization’s desired outcomes.” This creates a need to evaluate processes with respect to disruption potentials, both technically and organizationally. “This is aimed at concrete goals, such as the punctuality of deliveries, or a sufficient number of truck drivers for new and existing transport orders,” clarifies Andreas Völkerding.

To carry out processes seamlessly, both human and technological assets need to mesh optimally. Hence, in addition to organizational measures that support employees optimally in their work, impeccable technical equipment is indispensable. For example, if equipment is exposed to continuous wear due to a high degree of utilization, replacement investment has to routinely be taken into account.

Determine the focus
In practical terms, it is important to link related topics like quality management and process-supporting IT, and to consider both economic and image factors. It is necessary to look closely at the chain of responsibilities within the organization. Are new employees adequately instructed and familiarized with all critical factors? Do they know all valid company regulations – and are they aware of the risks addressed by them? “For example, wherever particularly valuable goods are being loaded, external persons may not enter the warehouse, or may only enter if escorted,” reports Andreas Völkerding. “This applies also to drivers making or picking up deliveries, who have to abide by the relevant safety and security regulations”, the experienced auditor adds.

To develop measures, it is necessary to distinguish between risks to valuable property, legal liability, or damage to the organization’s property. The next step is to determine the probability of realization and the consequences thereof. Once this has been done, the organization can develop measures suitable to reduce unwanted effects, and thus risks.

Emergency plans simplify return to business-as-usual
This includes also the creation of emergency plans for the most serious operational risks, in order to enable a rapid return to stable processes. All the same, there may be risks that cannot be reduced further, or that the organization is willing to accept, e. g. to utilize an opportunity. “When dealing with risks, a systematic planning process is recommended,” Andreas Völkerding advises. Such a planning process deals with the development of appropriate measures that are effective given the organization’s requirements. E. g., organizations using a high-rise packing system cannot tally, place into or release from stock if they experience a power breakdown. “In a case like that, an emergency power supply may be considered – but only if it delivers enough power to supply the entire installation for a sufficiently long time,” the auditor emphasizes.

Quality requires information
ISO 9001 does not require organizations to maintain documented risk management. However, in the age of digitalization, it is clear that a failure of computer systems is linked to risks that are continuously growing and harder and harder to evaluate. In order for those risks not to happen, it is recommended that logisticians construct an information security management system in parallel to their quality management system. “Quality and information security mesh tightly,” finds Andreas Völkerding. Order data are central to this: if they are missing, operational processes stop. If such data is inadequately protected, economic espionage can easily access sensitive information about industrial organizations or wholesalers. “Given a quantity structure and delivery address, strong conclusions may be drawn regarding the business of a competitor,” the trained logistics expert emphasizes. By implementing an information security management system (ISMS), organizations are starting a continuous process of planning and evaluation focusing both on the availability of information, and thus the continuity of business processes, as well as the security of information within the organization. It makes sense in a field closely meshing with quality to also rely on systematic management, because the standards, which are related, also closely mesh. “By deciding in favor of this, you decide to pick up the ball that was thrown by ISO last year with the revised standard last, and the risk-oriented approach it incorporates,” resumes Andreas Völkerding.
Andreas Völkerding is a DQS auditor assessing i.a. conformity with ISO 9001 (Quality Management) ISO 14001 (Environmental Management), BS OHSAS 18001 (Occupational Health and Safety Management) and TAPA (Transported Assets Protection Association) as well as the European GDP guideline.

To learn more about what a DQS certification to ISO 9001:2015 can do to address risk in your logistics company, please contact the DQS office nearest you. Their contact data can be found on this website at https://www.dqs-holding.com/en/contact-us/international.

Posted in DQS-Holding News

DQS certifies an automobile legend: Bugatti now with ISO 9001

Bugatti Chiron and the audit team of DQS and Bugatti

Even automobile legends cannot get past the requirements of ISO 9001, if they want a DQS certificate: Bugatti

What they make in Molsheim-Dorlisheim in Alsace really isn’t a commonplace thing, but a breathtaking example of automotive design built with the most exacting degree of precision: The Bugatti Chiron

To simply call it a car almost borders on the insulting. To quote the manufacturer: “It’s the most powerful, fastest, most luxurious and most exclusive super sports car in the world”. 8 liters of displacement, 1500 hp, “unbelievable acceleration which only comes to an end in the twilight zone somewhere beyond the 400 km/h mark”, individually configured vehicles and its price . . . ah, what’s money anyway? However, what enhances the Chiron’s value beyond these facts: its production has now been certified according to ISO 9001:2015 by DQS.

Lead auditor Ferdinand Freund and co-auditor Christiana Rambow-Krummeck had the task, or rather the opportunity to look behind the curtain both at Bugatti Engineering GmbH as well as at Château Saint Jean in Molsheim, where the legendary Bugattis are built. In the context of this certification, the development site Bugatti Automobiles S.A.S. was also up for an audit.

Customer emphasis permeates everything here. The Chiron is not produced in a production hall. No, here they speak of an “atelier”: in three assembly boxes, highly qualified mechanics each assemble one vehicle. In the departments “Exterior”, “Interior” and “Final Touch”, the vehicles receive their outer skin and their interior fittings. Wholly individual, just like their buyers – who, incidentally, are able to observe the beginning and end of the creation of their vehicle in real life. What makes a Bugatti so unique and whose wishes become reality when, is traceable at any given time: Each vehicle file meticulously reflects the complete status of all parts and all checks – each Bugatti is a truly unique specimen. Christiana Rambow-Krummeck was just as enthusiastic about the management system as she was about the Chiron: “A fascinating, unique and emotional vehicle that is a unique customer experience.”

Form follows Performance”, is the motto of Bugatti’s designers for the Chiron. “Certificate follows Audit”, is the summary of our auditors after the eventful days at Bugatti. Center stage, unimpressed by the audit and surrounded by the team of managers and auditors: the Chiron.

Posted in DQS-Holding News
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