DQS offer for the hotel business to increase customer confidence during the pandemic
In the difficult times of the global Covid-19 pandemic, the hotel business will lose almost the most. The pandemic changed everything. In order to survive in difficult times, adapt quickly and recover, hotels must offer new standards of gaining and maintaining customer trust. When choosing hotels, guests will have one priority above all: hygiene and safety. In addition to the unconditional importance of preventive measures, there is the task of convincing communication with customers who need to know and trust the hotel they choose. Through independent auditing and certification, hotels can confirm compliance with their care responsibilities, demonstrate transparency and gain the trust of their esteemed guests.
DQS-CFS GmbH within the voluntary certification of GC-MARK HELLO HYGIENE! an audit protocol was developed to provide independent confirmation to hotels and restaurants that they had taken the necessary preventive measures during the pandemic.
In the event of disputes or lawsuits, the question of what level of care can reasonably be expected is often crucial. Due diligence audit by DQS helps businesses assess due diligence on international standards and benchmarks, confirms the level of care, reduces liability risks, protects reputation, and generally helps to gain and maintain customer trust.
We recommend reading the information brochure, sample certificate.
If you are aware of the competitive advantages of DQS certification as part of the GC-MARK HELLO HYGIENE! voluntary certification, contact DQS Ukraine for further action.